Address: | 201301 | Website: | www.nestaway.com |
It has been been since i lodged my complain with nestaway and still i have not received a solution of my problems, they have even stopped replying on mail.
my last complain is given below
Once again, I am disappointed with nestaway, they promise something and after days of followup they neglect us. They have promised us wifi home, but after sometime they there is no feasibility of internet near your area so we can’t help you, when we find a dealer to provide us the service they say we will reimburse you your bill so we go ahead with the installation and when we send them bill they say we can’t pay you, or we can pay you only 50% and for that too we have to wait for weeks.
And I would also like to complain about their account person (manish parmar), he doesnot know how to speak with the customer. He says we can give you only 1000rs for router and wi-fi connection, I am still confused how a person can get an internet connection, router, installation in 1000 rs.
Last time they say we will solve all your problems just take back your complain, we will give you router and pay your installation expense but know they are saying we can’t paymore than 1000 Rs and that too without router.
I have lodged complain with them regarding this but I know they will atleast 48 hours to read my mail
And won’t even worry to solve the issue.
The more I try to trust them more they break my trust. Was this information helpful? |
nestaway have even stopped responding to my complaints, i only received a mail saying we will resolve your complaint in next 48 hours, but it has been more than double the time, but no result.