Nestaway Technologies — random late payment charges - "sc_02288775" and "cc_02298975"

Address:

1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1 Bangalore Bangalore District Karnataka India - 560102

I've associated with nestaway from almost last 3 years. I've never had any big complains until this month. While i was making payment for may'20 month's, i realized that they have added 100 rs/day for the entire last month (April'20) and continue to do so till date too for some late payment fee. I have immediately raised a request for this problem "sc_02291787" as i've always paid my rent on time and it's been almost 14-15 days and nobody has even looked at it. Disappointed. They closed that request randomly without resolution so i had to raise another one. "cc_02298975" (Updated and no update here as well)

First of all, i've always paid my rent on time. Go check the entire history of 3 years and tell me if i haven't paid my rent on time, ever. Second, i had some open tickets for assure charges, which they're imposing unnecessarily and i'm not agreeing to, as i'm already paying to my society for all those charges. So why should i simply pay extra to these guys. I haven't agreed to this in my agreement also. So it's illegal to force me for that when i have a discussion going on.

My entire 3 yrs experience is on the line of getting ruined and i'm deeply concerned (Mentally and financially) about how they're handling this request. They're simply torturing me mentally by adding late payment fee everyday when i have never, like never, defaulted my payments. I understand how important it is to pay rent on time. If you guys will continue to do so, the time is not far when you will start losing the valuable customers like me. Just because you are losing revenue doesn't mean you'll start punishing your current customer base for that.

Mentioning service request again, which require immediate attention "cc_02298975" referring with "sc_02288775". Stop torturing good people. These are very difficult times and you guys need to understand this. I know it's all about money for you while it's creating stress for the people out here. Please remove those charges so that i can live peacefully, specially when i need it the most.