Nestaway Technologies — reference #: dot1013-ssd

Venkatesh Murthy B L

from Bengaluru, Karnataka

Address:

HSR Layout, 560082

I have been a tenant in flat no.302, sunshine enclave apartments, 487, 38th cross, jayanagar 8th block, bengaluru 82 since may 2017.
The initial lease agreement signed by me clearly states that an advance license fee of rs.40000 (Rupees forty thousand only) was to be paid on or before the 5th of the respective month. Accordingly, an advance rent for may 2017 had been collected along with the advance amount of rs.2, 00, 000. Hence, subsequent payment of monthly rent have all been advance payments of rent for the respective months.

Yesterday, i was informed that the advance rent for this month, december 2019, was pending. However, the same had already been deposited on the 04th of this month, as has been done every month all these two and a half years.

Kindly verify your records and update me about the status.

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NestAway Technologies customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

NestAway Technologies Customer Care's response Hi Venkatesh, we would like to understand what went wrong here. Could you share your ticket ID so that we can connect at the earliest?

Dec 23, 2019

Updated by Venkatesh Murthy B L The reference no. allocated to my Complaint is dot1013-ssd. Is this the ticked ID? I felt I am quite clear in my complaint. My point was that ALL ADVANCE RENTS till date have been paid, and nothing is pending from my side.
Hence, please look into your records and clarify asap.