Nestaway Technologies — Refund a security deposit

I have already raised a complain for the same issues but haven’t received the full refund. I have moved out of 511, maruthi sadan apartment, nishant bhag colony, somajiguda, hyderabad, 500016 under nestaway. I have moved out from their property on 26th may 2020. According to their website and legal agreement i was supposed to get my security deposit refund 15,, 750/- r. S in 7 working days but they have transferred till now 9, 861/- r. S. And rest they said they will refund on 5th july. I ask them to send me official emails for same but haven’t get any proper response back. The balance amount is 5, 889/-r. S which i was supposed to get back by yesterday but haven’t received yet neither any official emails. I have tried calling customer support and despite raising a service request and sending emails for the same but haven’t got any official written communication of refund amount after this and the only message i get always is hie salva, greetings for the day. As per the query raised by you we would like to inform you that as we are checking the issue to our internal team so we request you to kindly provide us some time so, that we can get back as son as possible. But truth is they doesn’t come back with any reply, i’m the one who is following with their team.

Kindly request you to solve this issue asap and refund the balance amount 5, 889/-r. S.