Nestaway Technologies — refund amount after move out was not paid

Address:

Bangalore

I was staying in a nestaway flat bangalore, i scheduled a move out request on 12 june 2020. Inspite of raising request in advance nestaway took whole month rent saying that the amount will be refunded with the move out amount i. E security deposit refund, now it's been over a 12 days i have not received any email communication / phone call regarding my move out process and also has not received any money or any communication regarding it. When i try to contacting through customer care, that call say customer care is not working read faq from nestaway side. I am a poor girl who moved out because i thought i would get a security deposit money in this pandemic stuitation. Also i could see some extra move out charges on my dashboard which i had to pay. Now after paying all the dues there is not sign of refund which i am suppose to get. And there is no way to connect with nestaway.