Nestaway Technologies — Refund not initiated after 15 days of move out.

Address:	New Delhi, Delhi, 110024
Website:	Www.nestaway.com

I shifted to a nestaway room on 28 March 2017and the property got off boarded on 18 April, and then I had to move out on 04 May 2017. They had 13, 000 rupees as security and they promised to transfer the security amount within 7-10 days. It has been 15 days already and the refund hasn't been initiated. On the top of it they did not let me use my credit points that I earned by referral program to waive off the sense less late rent charges, given that they did not provide me with working lights and I delayed the paying of rent for the same.
I am contacting Nestaway Customer care continuously for a week now and I am being promised my refund but I'm not getting my money back. It is against what they promised me- Refund within 7-10 days!
Such poor services they provide, they should also be charged for the problems that were caused to all the tenants due to sudden off boarding of property by the owner.