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[Resolved]  Nestaway Technologies — Refund of security deposit for House id: 54129

I was a tenant of Nestaway. After I left their flat, they are not returning my security deposit amount of Rs 54431

I vacated the flat on 13th July 2021. They were supposed to return the security deposit to me within a week of vacating.(screen shot of there policy attached)

They also made false status on their portal that the security deposit was with the owner. I also tried to contact the owner. But he is also says, it is pending with Nestaway, not with him.

I also raised a ticket with the Nestaway team on 26th June: https://www.nestaway.com/alpha/care/ticket/CC_08529141

But they are not replying since almost 1 month and are not returning the money.

Now, other than this amount, I also request to impose some heavy fine for the case of mental torture on NESTWAY.

House id: 54129
Apartment name: Alpine eco apartments, Doddanakundi

All the proofs, related to above matter are attached here
+5 photos
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Sep 20, 2021
Complaint marked as Resolved 
Issue resolve, when made complaint on https://consumerhelpline.gov.in/ Partial sum was received at one time. Then I putted another complaint, then no response. Then After third complaint, they provided the full amount
NestAway Technologies customer support has been notified about the posted complaint.
Jul 21, 2021
Updated by 2015ankushgupta
In addition to the above information:
Owners Contact: [protected], Ajay Nemani
Jul 29, 2021
Updated by 2015ankushgupta
Had a call recording from both Nestaway and Owner.

Nestaway: owner is not responding
Owner: Nestaway is not responding
Aug 16, 2021
Updated by 2015ankushgupta
Still the refund is partially pending
Sep 20, 2021
Updated by 2015ankushgupta
Issue resolved.. But this is useless site.. No response
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Still the refund is partially pending

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