Nestaway Technologies — Regarding Nestaway Home Assure Maintenance Charges for unattended service during lockdown for the Months August-2020 & September-2020

Address:

Chembur

I had raised complaint to Nestaway for reversal of charges applied unattended Nestaway Home Assure Maintenance for the months August-2020 & September-2020. Firstly i raised the complaint by raising ticket on Nestaway mobile application but they asked me to mail on [protected]@nestaway.com. Upon mailing the said website i have not received any resolution. I again reopened the ticket mentioned my concern with mail attachment but the team replied to it that the had discussion regarding this & closed the ticket again. I am very much disappointed with this attitude of Nestaway customer care service. Since, the property owner has offboarded the property the unattended service further cannot be served by Nestaway before my move-out. I ask nestaway to reverse the charges levied for the said months alongwith the applicable GST at the earliest.
Nestaway House Id: 27194
Tenant: Rahul Tekale
Attached screenshot for reference