Nestaway Technologies — Rent amount refund

Address:

Near BTM 2nd stage bangalore

Hi, i had to move out from nestaway at the address: chavadi apartment, flat no 402, 3rd main mahaganapati nagar, gottigere, bangalore, 560083 ka as the building owner disconnected the electricity fuse plug to most of the flats in the building even after we did not have any payments pending in nestaway dashboard. There were no power for 4 nights and day when i stayed with my family and i had to forcefully move out without any choice. There is some issue with owner and nestway due to which the building owner krishnaveni r removed the fuse plug and there was no electricity at home. After i have moved out of nestway by following all thier rules and after speaking with the property manager of nestaway, they assured me that we will refund your security deposit and painting charges and current month (June 2020) rent as this has been an inconcience to you but there is no response from them at all and no response on emails and thier customer support is still not working due to covid-19. I moved out on 10th june and it's 9 days now and still no update is provided by the company for my refund and no responsibility from them to inform me for anything at all. Please register my complaint against them and do the needful at the earliest as this is a torture to a tenant who was paying all thier amount on time but me and my family have been treated very badly by the owner and nestaway