Nestaway Technologies — Security deposit refund ,no response

Address:

Bengaluru

Gave 45 days notice to move out of Nestaway apt which ended on Aug 5th paid the July rent & electricity as well however for Aug 1-5 the payment due option was disabled on dashboard. Move out also paid to society since I moved out on July 1st itself.only a 370/- amount was due after inspection for a washer for bathroom toilet gun as informed by Nestaway.

Till date have not received our security deposit refund.(30k paid)

On September 6th, one month (?) after move out, (no response despite continuous follow up via service request.).got call from Nestaway saying owner had not given back deposit that's why refund not given & that they had contacted owner & within 4-5 days it will be settled & written emails will be sent to both informing of settlement.

However after not receiving any further update, On checking with owner directly, he said he has been following up via email( forwarded copy to us)since July end itself to settle accounts to return refund & had not received any update from Nestaway. The owner again followed up with Nestaway & forwarded this email copy to us too.

The customer care number is not reachable & no response for service requests raised (updated after forwarding emails owner).

Its going to be two months now since move out & it's high time this is settled & matter closed.

So we can all move on .

Please expedite the matter ASAP.

House ID 11831
BRIGADE MEADOWS
Bangalore