Nestaway Technologies — suffered violence from roommate

Address:

Yerawada, 411001

My younger brother, sahil, age 24, recently migrated to pune, the first time away from hometown unaware of the new city and culture he chose to find an accommodation on nestaway since he trusted it as a company that ensured safe stays.

As he moved into the nestaway rooms, he started to get acquainted with his roommates. A young and shy boy, yet very family-loving as he was. While most of his roommates got friendly to him there was one roommate named milind, who wasn't happy with my brother. Since my brother was away from home for the first time, he frequently apologized to this guy for minor mistakes in tidiness. But, milind always kept a grudge on him despite the apologies paid.

One unfortunate day, milind was under the influence of alcohol and later weed-smoking (Which is against nestaway policies) when he lost his temper and spilled his anger. My young brother sahil was a victim of his violence. Milind went so violent that he had brutally bitten sahil on cheek and stomach, which a mentally normal person would never do even in dreams. My brother immediately left the space out of fear and spent the next day at a pune railway station which was nearby. He was in severe trauma and didn't know what to do.

As we came to know, we filed a series of compliant to nestaway and an fir at a nearby railway station. (Complaint number: sc_[protected].in response, we were only expecting a fair justice from nestaway, which would be getting an alternative accommodation or asking milind to leave to pay for his heinous violence. But, to our shocking dismay nestaway send an eviction notice to my brother instead and further seized his security deposit. This could be the worst experience of any accommodation company. The victim was punished instead of the guilty person. Not a surprise my brother stills stays in a hotel to survive his job and might quit his job this month due to the frustration that he is undergoing after this incident.

We have the worst service experience from nestaway and are waiting for the company to respond. We are soon going to approach the district consumer forum if we are not served the right justice. We can't bear the stress and losses my brother is going through.