[Resolved]  Nestaway Technologies — undue billing and inadequate response

Address:Ghaziabad, Uttar Pradesh, 201014

I have been charged twice the electricity bill by nestaway, which actually is paid by the tenant not by nestaway.

We have separate meter for each room and the bill shared by each individual should be based on usage.

Without investigation, nestaway raised the bill to me on some basis which is not explained to me and also not discussed with my before raising the bill.

I have been following nestaway team since almost 2 months but till date no one investigated it in details but ordered me to pay the amount as billed.

I want to make a request that i am ready to pay the amount as per usage basis but not for the luxurious life of my co-tenant.

For details please refer the nestaway service request no.
1. Sc_00552168
2. Sc_00724235

Regards

Deepesh agrawal
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Nov 12, 2018
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2018
NestAway Technologies Customer Care's response
This shouldn't have happened; we only strive to bring you the best experience. Thank you for sharing your details. Please be rest assured that we have prioritized your case and will fix this for you.
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