[Resolved]  Nestaway Technologies — unethical behavior / uninformed entry to the house

Address:

560100

Today the Nestaway services people in Bangalore enter the home when we were away and without even informing us changed the locks.

This is not the first time this is happening, they had tried to open the door using key when we were inside 2 times before in the last few months. We woke up and came out to check to find three people. When asked how come you are opening, they casually answered that they thought no one was inside. How is this a valid reason? It was good we had the inside latch locked. Else they will even enter in the bedrooms.

How can some one enter another persons house like THIEVES. What if we have valuables inside and if it goes missing, will Nestaway take responsibility and return the items?

Now they have barged in and changed the locks and just put a notice to download some app to be able to open the house. Don't they have the minimum ethics to inform and get permission from the tenants before doing any activity like this.

And when contacted the customer care, they didn't even have the slightest reaction to this kind o[censored]nethical behavior.