Nestaway Technologies — unreasonable charges levied - house of:12215

I would like to bring to your notice the following
1) the inspection officer was not present on the mentioned date. Why?
2) inspection done without our purview (Not sure when it was done). Why?
3) if fined, on what basis or criteria were we fined i. E how do you estimate the damages (Unfair amount levied)? (Need detailed explanation)
4) when and how will the security deposit be returned?

Resided in the apartment for 3yrs so there will be wear and tear like the paintings, door handles etc and cheap quality fans were given which stopped working in first 6 months itself and added charges on bulbs and every minor chagers were applied to scam us on security deposit of two months. Unreasonable charges were applied amounting to a fine of rs50k which would actually have been 15k.