[Resolved]  Nestaway Technologies — unreasonable deduction from the security deposit

Hi my name is [protected]. I was a tenant with nest away. I have given security deposit of rupees 15000 for the premises. When i moved out a guy from thier team has come for the move out inspection and then i was given the move out inspection checklist as per which there was deduction only of rs 150 however i had a fight with that move out inspection guy post which a further charges of rupees 5000 has been charged on my account which is completely unreasonable earlier it was mentioned to either painting charges later they have told it to be other charges none of this charges were discussed with me at the time of moveout. Further a move out charges of 999 was charged where as i had written confirmation that it would be a move out at no extra charges. Further there was some technical issues in raising the move out request which bead informed to the call centre team which was resolved by the call centre team after 3 days but those 3 days were not considered in the move out calculation. Further i have been charged a maintenance fee. I was never informed about this maintenance charges i also have the screen shot of when i was moving in as per which other charges does not included the maintenance charges
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Nov 8, 2019
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2019
NestAway Technologies Customer Care's response
Hi Naman, this isn't the experience we want you to have. Thank you for sharing the registered details with us. We're having this checked and will reach out to you soon.
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