[Resolved]  Nestaway Technologies — very poor services from nestaway. mental harassment by nestaway team

My contact no:- [protected]
I have booked the house with following address on 02/08/2019 by paying rs 5000 and later rs 62750 on 09/08/2019 and fixed the move-in date of 14/08/2019.

Property manager - pritam panja assured that house will be ready before 14/08/2019. But on the date of move-in, he didn't pick-up the phone. My family were forced to stay stranded on road for more than 02 hours with are luggage.
After that, when house was opened, it was found in a horrible condition.

1) no cleaning jobs were taken up.
2) 3/4 cots were found in broken condition.
3) lot of leakages in bathroom and water taps.
4) all the lights were damaged, plug points were damaged
5) water tank was in open condition and full of garbage materials.
6) sofa was dusty and damaged

Property manager - pritam panja assured and promised at the time booking that, all things will be arrested before move-in. But till date apart from few leakage arrests and electrical points correction, no jobs are taken-up.
Zonal manager-neha rajput was also contacted but she also refused to give services and take-up calls.

We are feeling cheated from nestaway as we are forced to live in horrible condition and no help provided. We are feeling totally helpless and mentally harassed.
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Oct 3, 2019
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2019
NestAway Technologies Customer Care's response
Hi Arun, this is not what we wanted your experience to be! :/ We're here to help, and will definitely have this matter looked into. We'll be connecting with you shortly to have this sorted out.
Complaint comments 

Comments

Nestaway- House Id 3751

Dear Nestaway, just do not fool customers with their hard earned money. I have moved-in on 14th August and till today 31th August, me and family being harassed and cheated for the facilities. Raising false charges for the services to be done before Moving-in . After taking all our hard-earned money, rather than arresting the issues, Nestaway is telling us to move-out. God knows this cheat -company even return our advance money or not.

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