[Resolved]  Nestaway Technologies — washing machine maintenance ticket reopened

Hi, i have re-opened a ticket regarding my washing machine maintenance 3 days back and since morning your customer care guys are just bluffing about assigning a vendor and when i called the vendor he is saying that no ticket has been assigned to him. When i confirmed this with them they said that the vendor will be assigned asap and its been 4 hours since that call now i have again called the customer care now they are saying that the vendor is not yet assigned.

Are you making a fool out o[censored]s?

What kind of a service are you providing here?

I have already told you guys that i need to repair this machine by today as i have a flight on friday and you guys just keep on bluffing to repair it by today.

Seriously shame on you guys, not at all reliable service.

Pathetic customer service, pathetic response.

Even previously this issue was not resolved. Not at all expected from nest away.

My ticket no sc_01520111
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Sep 1, 2019
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2019
NestAway Technologies Customer Care's response
Hi Kapil, we are truly sorry about this experience. We always want your experience to be the best. Could you please share your the service ticket ID with us via direct message so that we can reach out to you and understand what went wrong?
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