[Resolved]  Nestaway Technologies — worst customer support

Address:

New Delhi, Delhi, 110075

Hi nestaway team

I am writing this e-mail after being frustrated by ignorance of your customer support and bad services. I reside at house id - 12657. From last one month, we have been facing issue in our bathroom because of shared geyser whose pipe is being leaked. People living downstairs have also complained to us multiple times because of this leakage of water.

Can you even imagine how we are managing without geyser in this peak winter days?

We have reported this issue multiple times but i must say, your services are very pathetic. There is no term like sla or priority of ticket in your dictionary. Tickets get closed automatically without resolution. I have been calling the person responsible for the same but no action from his side as well.

Ticket number - sc_00211459

I am sorry to say that if this issue doesn't get fixed soon, i will have to take the issue to social media.

Regards
Ankit