Netexpress Broadband Connection — Customer service

Address:	Chennai, Tamil Nadu
Website:	www.netxpress.in/contact.html

Hi, The Netexpress Chennai have a very bad customer service. The connection was not working for almost 10days, when i called the Service number : [protected], no one picks up. When i try to send an email complaint on their website(http://www.netxpress.in/contact.html), it will not allow to send a complaint. Over and above when i checked my usage report, it shows the usage even on the days when i have not used it at all. I received a call from netexpress to renew the subscription, when i asked to compensate the days which i have not used, the lady hung up on me.
please do the needful. regards,
nirmal R