[Resolved] Netmeds — medicine/product not received

Mujtaba1215

from Dirba, Punjab

Website:

Www.netmeds.com

This is in reference to my order dated[protected] under order no nms[protected]a which i have never received but your website is showing delivered irrespective of the fact that the tracking no ex37006178in of india post is still showing pending at post office. Without confirming from india post you are showing it is delivered. It is pertinent to mention here that i have already taken up the matter with your customer service executives but of no avail first raised a ticket under reference no (# nme[protected] dated 29th august 2018 and later another ticket was raised under reference no (# nme[protected] dated[protected]. Look into the matter. Otherwise i will be left with no option but to go to consumer court to teach you a lesson.

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Mar 17, 2019

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

Netmeds Customer Care's response Dear Rafiqa Shuntoo,

Greetings from Netmeds.com!!!

We would like to inform you that your order NMS[protected]A has been delivered successfully via under the tracking number EX[protected]IN.

Kindly confirm the receipt of the same.

Thanks!
Escalation Team.