[Resolved] Netmeds — Money was taken but order is not showing

Anirban09

from Gopiballavpur, West Bengal

Sep 11, 2021

Address:

No. 1, Lalithapuram Street, Royapettah, Chennai – 600014, Tamilnadu, India

I have purchased Levipil-750 mg 3 units from your website through Amazon pay UPI.Unfortunately rupees 917.73 has been deducted as the transaction was successful but the order is not showing in Netmed profile.The transaction ID is- P[protected].It was my first purchase in netmeds and I am very much disappointed.
Kindly refund my amount as early as possible.
I am attaching the screen shot of my transaction details.
Yours faithfully,
Anirban Mahato
Registered Mobile No.-[protected]
Registered Email [protected]@rediffmail.com
Order id- P[protected]

+2 photos

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Sep 16, 2021

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

Netmeds Customer Care's response Hi Anirban,

We are sorry for the trouble.

Please be informed that the order has been processed and it is in transit to your location.

For further queries, please write to us at [protected]@netmeds.com.

Regards,
Netmeds Team!