[Resolved]  Netmeds — Non refund of cancelled order

Hum ne 22/3/20 ko RS. 2936/- Ka medicine order kiya tha jiska reference no.[protected]M
hai lekin order covid 19 se cancel ho gaya or amount refund nahi hua. mane Customer Care se bat ki to bataya refund process initiate kar diya hai. Lekin kafi wait ke baad jab mane dobara customer care se baat ki to 16.5.20 ki email se btaya ki aap ke account me amount transfer ho gaya hai apna acc. No check karo. .Then we enquired our bank (UCO BANK KIHAR Distt CHAMBA HP IFSC UCBA0001414) as well as our mobile banking pass book about the refund of Rs. 2936 from Netmed.But they checked and denied any type of refund of said amount in our account. The capture photo of mobile banking pass book is enclosed herewith encircled specific date and amount.Please look into the matter and settle it at the earliest as the amount is valuable for such a common man .
From. Ramesh kumar ghai
Vill. Chakoli PO DAND TEHSIL SALOONI DISTT. CHAMBA HP