Netplus Broadband Complaints & Reviews

Hi my customer ID is 2494130, I am continuously facing bad network from last 2 months. I have been raising complaints frequently but there is no improvement. I have asked the contact number of Nodal officer but your customer care refused to give the same. My office work is getting hampered and because of that my job is at stake. If this problem is not sorted out I will be forced to take the matter to consumer court...

Netplus has issues with providing services (several outages and have no backup to maintain continuity for customers) however the cherry on cake is that there is no one listening. Customer care representatives doesn’t listen to problem and simply hangs up. The request to speak with supervisor falls on deaf ears

This is not how any service provider can behave....

A red light shown on our modem from last few days...

From beginning of ist day .. internet connection is very bad...the connection is unstable as many apps show.whenever we send complaint about it ..no service is being provided..when we join our class in zoom app...the connection becomes very slow..We cannot join the class due to these issues.....

All loghts are green on modem but internet not working....

GIVE MY USER ID AND PASSWORD OF http://mynetplus.netplus.co.in:9091/servlet/MyAccountLogin

Please, fast Email: [protected]@gmail.com
ACC NO. : [protected]...

I recharged but my wifi shows sign in and when I clicked shows webpage not available
Customer ID is [protected]...

With regards
My name is Vishavjeet Biswal, my customer ID is 3182099. I have done my payment of Rs2950 for the confirmation of plan of 5 months and I month free, payment is done but plan confirmation message is not coming yet
Please look into it...

Sir me matti dist mansa tec..mansa vpi matti me new connection leta pr aje tak challa nai local cable opreter koi net plus di power da issue das riha plz resolved da this issue...

My Netplus broadband connection is closed for last five days without any reason. Despite emailing customer care twice and contacting local operator again and again, my connection is still not activated. Either my closed connection should be activated immediately or it should be given to terminate permanently. There is no payment due on my side so this should be treated as my last notice and I will not pay any bills after that.
Name:...

The internet is worst. I didn't work 1-2 days continuously. There is no reply from technical team....

Internet is not working from today morning...please check and rpair......

Hello sir,
My name is Harpreet Singh.i am from moga punjab.my consumer id is [protected] and my billing id is [protected].i have paid my bill on 10/06/2021 bt it's still showing payment due or pending.i have talk to the customer case bt they are not taking it seriously.so plz kindly sove this prob as soon as possible...

Waiting for Refund since last 6 month's, I surrendered and disconnected netplus broadband in Jan2021 and since then escalating for refund but no one is taking action. Escalated to CEO, Nodal, Customer care, L2 service but no response. Pathetic and worst customer service.
Account no. [protected]...

The Netplus company is so unprofessional . I already told them that ur internet isn't working it's showing no internet . My package is of 100 mbps monthly, did advance payment but still they are not responding . I tried to call them but there are just ignoring but rejecting my call on repeat no response nothing....

I have raised a ticket on Wednesday at 11:39 AM[protected] . It's not fixed they created a new ticket today again 4:52 PM[protected]. Please help me to get it fixed ....

Dear sir,
The internet is out of service since morning...

On 26th may I ask for new connection of netplus broadband to our local netplus distributer name -Naveen sharma (Mehra cable ) Amritsar .
I choose a plan of 699 + 18% GST(4125 rs) and give all the 5 months payment to distributer in cash . my plan was established on 28 may . After 2 days i asked to distributer for the final bill then he ask me he will give me till today i did not recieve my payment bill.
I also talked with customer...

Respected sir

This is with regard to non-working of the wi-fi connection installed at my residence H. No. 2620 Sector 15, Panchkula.
I had lodged a complaint with the customer care centre and I was sent a message of ticket creation OTP No.1534 from
Netplus on 30.05.2021. They had told me that a technician will visit my residence but no one has visited to deal with the
problem. I had repeatedly made...

Hi,

I have been using Netplus broadband from October'2020 and not faced any problem until last couple of months. The modem which they had provided me at the time of installation started giving me connectivity problems. Now their technician are saying that you need to upgrade your modem to 5g which will cost me another 1500 Rs-. I would like to tell you that i already have paid them Rs- 5000 at the time of installation which...