Netplus Broadband Complaints & Reviews

I have installed new wi fi connection 10 days back.?
Today is the 3rd day that my wi fi is not working.
Informed to customer care and phone to local field persons but still waiting...

I applied for netplus connection n yet waited for the same to get connection... I
Called so many times n they wasted my full day.. Very bad experience having with netplus...
Regards
Charnjeet Dhiman
Superintendent
Govt of Punjab...

I have requested to activate my Voice call service from last week. But still No positive response has been received from Netplus. Customer care employee are highly irresponsible and harras the customer by providing irrelevant details and making fake promises to resolve the issue.It is requested to resolve the issue on priority basis....

Hi team,

The company has been suspended my account, however I have already paid the bill But it has been not showing their server, it is more than 24 hours, i have called the customer care in multiple times, But they did not resolved my query they always said, Please mail to the customer care, however i have mailed to the customer care team, they did not reply me, the Netputs service is very slow and it will be impacts the...

[protected] is my customer id and i made an online payment of 589 rupees on 6th of April.My billing id is [protected] and money was debited from my jk bank debit card, but still my id is inactive... Kindly resolve this issue immediately...

Dear Sir,
My Internet is not working from past two days. It is showing Connection Lost Error. Kindly look in to the matter and resolve the issue....

Pls Get the Wire installation from main gate to Router location....

Im new user of netplus from last 2 months. My service provider is not providing proper service Im calling him daily regarding wires issue of my WiFi but no response from that side. I also visited at office many times still they always give excuses. Kindly resolve thisor discontinue my services....

I have applied for netplus broadband connection on 11th of March 2020 with total payment of Rs 4707 with receipt no. 560 and i got my customer id -[protected], and i did not get any service for fitting up my connection till date as i requested them to initiate but they did not respond towards me and at last i requested them for refunding my money that i gave them before but they did not gave them that as well.
I was treated very bad...

I am Rahul coustmer id 2278774 i have payed my bill but wifi not working i past my proof screen shot please solve my isssue

your sincerely
Rahul...

I am registered customer having id no [protected] and had paid 3535 as a advance rental after conversation with the customer executive on 11 Oct 2020 as per that i had paid 5 month advance and 06 month i was suppose to get it free which i wouldn't get from the net plus, I had sent several mails and inquires and on 09 Feb 2021 i receive message from twitter that i need not to pay the bill of March month, but again the netplus sent the bill...

I register for new connection before 10 days and i got confirmation from local operator and i already sent him my all details but till 16th march I didn’t get my connection. I was called several times to customer care number and as well as local operator but there is no response from both sides. Please give me information, when i will get my new connection...

I am Honey Bhardwaj. I am residing at pinjore. I have placed a new brodband connection request in September, 2020. My phone number is [protected].customer care executives are contineously telling me that my request for new broadband connection is accepted. They also told me that if i make payment of coming five months in advance then my installation charges is also get waived off. They are continuously make false promises to send their...

Dear Sir,

In patiala office incharge simran deep ([protected] ) is not working properly in patiala .

Some time customers call 📞 but incharge not pick phone .

Some time taking very misbehaving talk.

Nobody listened in patiala office.

In patiala costumer wifi not working properly.

Kindly take action

Regards

Vikram Bhallabr...

I do not want continue my subscription with you.i want disconnect because last 20 days i am requesting to shifting but no action taken by your team.Thanks....

Hi i am netplus customer in customer id [protected] . i want update my old 499 plan in new 499 plan and i also want voice activation. but its still pending from your side your customer executive say your your plan and voice activation complete in 24 to 48 hours.

please solve my query as soon as possible ....

Not have speed and get of automatically...

My chat I'd [protected] and there is no Internet from last 8 hours. Moreover the connection is installed only yesterday, within 12 hours I need to file a complaint, this is not good service by company....

I jave pade monthly bill two times and i have send emil to netplus more then 3 times. Now they have suspend my internet while i am working from home.

at this pandemic we all new that we can not go office. i request them to resume my connection and one you finish your investiagtion with email department you can get back to me.

netplus email department is sleeping since jan (first time when i send them email)....

I got my new Netplus broadback connection on 11th feb and on 12th Feb night it started showing red light in the router and internet was not working. I called the local guy who installed the connection and also called customer care to register the complaint. From that day onwards I have called like 100 times to local authorised persons and mailed 2 times to customer care and called 3 times to customer care but nithing changed. Company even...