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Netplus Broadband Complaints & Reviews

www.netplus.co.in
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Updated: Dec 6, 2025
Complaints 462
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Bad 😕 It seems that Netplus Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Netplus Broadband reviews & complaints page 14

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V
virenderios
Jun 1, 2021
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Address: viilage kalsera po bass tehsil nangal distt ropar punjab

Hi Sir,
My customer ID is:[protected]

This mail is regarding the complaints of my area technician. Yesterday 1 June 2021 I call them at 11 am to register my complaint that my broadband is not working. At that time they misguide me some repair work is going in my area. They said after 30 min it's will be worked fine. then I get to know At the same time, my nearest connection is working fine. After that, I am waiting for the whole day my internet is not working. I am trying to call them today but they are not responding to my calls. My work is suffering because of them. I request you to take some action to help me to resolve my internet problem.

Name: Virender Singh
Phone Number:[protected]
Netplus Broadband customer support has been notified about the posted complaint.
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    PrincM12
    May 31, 2021
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    Address: 1810 dadu majra

    First of all your customer care team is not helping customer they dont have sense to.talk with customer and i am complaining about my wire is broken they are not listing after 3 calls they submit complaint and till the time 24hrs is over and nobody came at my location
    Netplus Broadband customer support has been notified about the posted complaint.
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      A
      amank89685
      May 30, 2021
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      28 May 2021, I made a payment into netplus account through their website but my payment not reflected to my account and I can't able to use my wifi, is that service you offer customer, fully worst experience.

      Regards
      Aman Kumar
      Customer ID- [protected]
      Netplus Broadband customer support has been notified about the posted complaint.
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        K
        Khurana_1984
        May 30, 2021
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        Speed issue & after recharge wifi is still not working

        Address: Kartarpur

        Hi, I am facing connectivity & speed issue my netplus connection on daily basis.Today i called customer care regarding this issue but customer care executive prabhjot not solve my query.

        Second issue - Today I recharged my net plus account at 4.40 pm & 472 rs amount deducted my account but till time my connections is not working. As per customer care my connections started by 7.30 pm but till time same issue....
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        bestdealin3
        May 28, 2021
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        Address: 128, Punjabi Bagh, Ambala Cantt

        I have a netplus broadband connection, rs.499/- per month rent with 40 mbps speed and zte modem installed by team. But with this modem i cant get range in 20 feet, but in my neighbour all broadband connction range display in my mobile. I have complaint to local distributor, his service team, customer care but they all failed. They are not help me in this matter. Owner said u cant get range in your next room due to wall. But when i try to connect with neighbours wifi connection all are working fine. I am helpless please help me.
        Netplus Broadband customer support has been notified about the posted complaint.
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          T
          Tiwari79510
          May 28, 2021
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          Address: H. No. 560 Ward No 22 PIPLANWALA Hoshiarpur

          Dear sir please confirm me, I have purchase a new broadband connection
          My Question is what is my billing period. From the date of I'd Activation or Date of Broadband Installation
          My ID is [protected]
          Lovekush Tiwari
          Mobile number [protected]
          [protected]@YMAIL.COM
          Netplus Broadband customer support has been notified about the posted complaint.
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            J
            justsukhjeet
            May 27, 2021
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            Very Poor service of Net+ team, I have been struggling for activation of Calling on my User ID 3001097 since March 8 and till date no one even tried to resolve it multiple times called customer care and the Executives are not able to resolve the issue, later on they dont transfer calls to seniors and once luckily i got connected to one of the Lead Ankur +[protected], on 27 April and till date he is also not able to resolve the issue, even i have one more issue regarding 1 month free service which was committed, which they are not able to resolve, Let me know who can help me in this case i have never seen such kind of delay. Since Match 08 2021 its been about 3 months and still only two issues not resolved and i am paying each month as i have to because i am Help less. Any one who can help me regarding this can call me on [protected] or please suggest me what to do?
            Netplus Broadband customer support has been notified about the posted complaint.
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              H
              Harinder ae
              May 21, 2021
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              I have Ac no.[protected] and I pay rs 589 on dt. 15.05.2021 by online through billdesk but after so many days payment not credit to my account. Pl verify it and acknowledge to me. Regards Harinder Singh
              Netplus Broadband customer support has been notified about the posted complaint.
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                T
                taranvishal
                May 21, 2021
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                Address: Raj Nagar, Jalandhar

                Hi dear,

                I am Vishal Singh, ID No:-3070453. I took netplus plan five months ago (5 months + 1month free internet service) but now your company charged us bill for free month also we pay full payment before internet installation but they charged extra 137₹. Request has been submitted from 1st of may but nobody guide us properly even toady your staff name Sandeep talk with us in very rude manner she didn’t guide us and your company block my phone. Our internet is not working from last night. I would request you to please guide us properly with quick response otherwise we don’t continue with your services.

                Vishal Singh
                Netplus Broadband customer support has been notified about the posted complaint.
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                  S
                  sim1313
                  May 19, 2021
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                  Address: house num 21 tarantaran road 143001

                  I buy ur connection yesterday ur technician told activation msg cm net automattically start but still net is not working .custmer care raman is also not helping pls reply as soon as possible
                  Netplus Broadband customer support has been notified about the posted complaint.
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                    H
                    Harinder Singh Phulewala
                    May 16, 2021
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                    Address: Bathinda, Punjab

                    My Ac I'd [protected], I have no bill notification/ pdf bill, then why my ac suspended, although I had paid my bill and mail receipt to your mail I'd. Then why my ac yet not restored..very poor service.pl take serious
                    Netplus Broadband customer support has been notified about the posted complaint.
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                      L
                      LucyKalsi
                      May 13, 2021
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                      Address: 23 dada nagar near gole market Jalandhar 144003

                      The wifi stopped working. There is no light on the box and we have checked the plug and electricity connection too.

                      Consumer no 3617745
                      Netplus Broadband customer support has been notified about the posted complaint.
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                        05suniljoshi
                        May 9, 2021
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                        Address: 900 Adarsh Nagay Naya gaon, Mohali, Punjab

                        I had called to your employee on this number +[protected] for netplus broadband at 29 April 2021. He said he will do by today. But he did not and next day I called again but he did response. and then at 1 may he picked my call and said today he will do sure. But he did the same thing. no response. what is this? this is the service your employee providing. please call to him and give warning otherwise your brand will distroy because of him.

                        Thank you
                        Netplus Broadband customer support has been notified about the posted complaint.
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                          DJ RAHUL GAMING
                          May 7, 2021
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                          Address: Shakti nagar gali no. 4 kaithal haryana 136027

                          Please activate my recharge I done my recharge via phone pay at 3:30pm but still I don't use my wifi so please activate my rechrge
                          Netplus Broadband customer support has been notified about the posted complaint.
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                            K
                            karan shegal 2103
                            May 1, 2021
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                            Address: Hno. 1167, nivi gali, sultanwind gate, Amritsar

                            I want to set up a new netplus connection. Under the plan of 40mbps which is ₹499. Pay for 5 months and get 1 month free.
                            Netplus Broadband customer support has been notified about the posted complaint.
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                              amandeep0705
                              Apr 29, 2021
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                              I had raised complaints regarding net is not working the
                              compliant registered and i received call but the engineer in not attend the call after chasing so many times . I am very much disappointed with the service .I got connection before 5-6 days back.It is to early that the service is very poor.Plz resolve asap .My child online classes is also suffer on this .

                              28.04.21
                              [protected]
                              amandeep singh
                              Netplus Broadband customer support has been notified about the posted complaint.
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                                J
                                [email protected]
                                Apr 29, 2021
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                                Address: 575,new golden Avenue near telephone tower Amritsar

                                Modem is not providing internet connection, the red light is fastly blink on the bottom
                                Netplus Broadband customer support has been notified about the posted complaint.
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                                Ok but as soon as possible gives the internet connection
                                Reply
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                                  G
                                  Gurinder Mohan Singh
                                  Apr 25, 2021
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                                  Address: HM 53 Phase 3B1 Mohali

                                  I have installed new wi fi connection 10 days back.?
                                  Today is the 3rd day that my wi fi is not working.
                                  Informed to customer care and phone to local field persons but still waiting
                                  Netplus Broadband customer support has been notified about the posted complaint.
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                                    C
                                    Charnjeet Dhiman
                                    Apr 17, 2021
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                                    I applied for netplus connection n yet waited for the same to get connection... I
                                    Called so many times n they wasted my full day.. Very bad experience having with netplus...
                                    Regards
                                    Charnjeet Dhiman
                                    Superintendent
                                    Govt of Punjab
                                    Netplus Broadband customer support has been notified about the posted complaint.
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                                      C
                                      Customer9283838
                                      Apr 17, 2021
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                                      I have requested to activate my Voice call service from last week. But still No positive response has been received from Netplus. Customer care employee are highly irresponsible and harras the customer by providing irrelevant details and making fake promises to resolve the issue.It is requested to resolve the issue on priority basis.
                                      Netplus Broadband customer support has been notified about the posted complaint.
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