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Netplus Broadband Complaints & Reviews

www.netplus.co.in
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Updated: Aug 27, 2025
Complaints 458
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Bad 😕 It seems that Netplus Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Netplus Broadband reviews & complaints page 14

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B
bestdealin3
May 28, 2021
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Address: 128, Punjabi Bagh, Ambala Cantt

I have a netplus broadband connection, rs.499/- per month rent with 40 mbps speed and zte modem installed by team. But with this modem i cant get range in 20 feet, but in my neighbour all broadband connction range display in my mobile. I have complaint to local distributor, his service team, customer care but they all failed. They are not help me in this matter. Owner said u cant get range in your next room due to wall. But when i try to connect with neighbours wifi connection all are working fine. I am helpless please help me.
Netplus Broadband customer support has been notified about the posted complaint.
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    Tiwari79510
    May 28, 2021
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    Address: H. No. 560 Ward No 22 PIPLANWALA Hoshiarpur

    Dear sir please confirm me, I have purchase a new broadband connection
    My Question is what is my billing period. From the date of I'd Activation or Date of Broadband Installation
    My ID is [protected]
    Lovekush Tiwari
    Mobile number [protected]
    [protected]@YMAIL.COM
    Netplus Broadband customer support has been notified about the posted complaint.
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      justsukhjeet
      May 27, 2021
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      Very Poor service of Net+ team, I have been struggling for activation of Calling on my User ID 3001097 since March 8 and till date no one even tried to resolve it multiple times called customer care and the Executives are not able to resolve the issue, later on they dont transfer calls to seniors and once luckily i got connected to one of the Lead Ankur +[protected], on 27 April and till date he is also not able to resolve the issue, even i have one more issue regarding 1 month free service which was committed, which they are not able to resolve, Let me know who can help me in this case i have never seen such kind of delay. Since Match 08 2021 its been about 3 months and still only two issues not resolved and i am paying each month as i have to because i am Help less. Any one who can help me regarding this can call me on [protected] or please suggest me what to do?
      Netplus Broadband customer support has been notified about the posted complaint.
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        H
        Harinder ae
        May 21, 2021
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        I have Ac no.[protected] and I pay rs 589 on dt. 15.05.2021 by online through billdesk but after so many days payment not credit to my account. Pl verify it and acknowledge to me. Regards Harinder Singh
        Netplus Broadband customer support has been notified about the posted complaint.
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          taranvishal
          May 21, 2021
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          Address: Raj Nagar, Jalandhar

          Hi dear,

          I am Vishal Singh, ID No:-3070453. I took netplus plan five months ago (5 months + 1month free internet service) but now your company charged us bill for free month also we pay full payment before internet installation but they charged extra 137₹. Request has been submitted from 1st of may but nobody guide us properly even toady your staff name Sandeep talk with us in very rude manner she didn’t guide us and your company block my phone. Our internet is not working from last night. I would request you to please guide us properly with quick response otherwise we don’t continue with your services.

          Vishal Singh
          Netplus Broadband customer support has been notified about the posted complaint.
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            S
            sim1313
            May 19, 2021
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            Address: house num 21 tarantaran road 143001

            I buy ur connection yesterday ur technician told activation msg cm net automattically start but still net is not working .custmer care raman is also not helping pls reply as soon as possible
            Netplus Broadband customer support has been notified about the posted complaint.
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              H
              Harinder Singh Phulewala
              May 16, 2021
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              Address: Bathinda, Punjab

              My Ac I'd [protected], I have no bill notification/ pdf bill, then why my ac suspended, although I had paid my bill and mail receipt to your mail I'd. Then why my ac yet not restored..very poor service.pl take serious
              Netplus Broadband customer support has been notified about the posted complaint.
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                L
                LucyKalsi
                May 13, 2021
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                Address: 23 dada nagar near gole market Jalandhar 144003

                The wifi stopped working. There is no light on the box and we have checked the plug and electricity connection too.

                Consumer no 3617745
                Netplus Broadband customer support has been notified about the posted complaint.
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                  05suniljoshi
                  May 9, 2021
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                  Address: 900 Adarsh Nagay Naya gaon, Mohali, Punjab

                  I had called to your employee on this number +[protected] for netplus broadband at 29 April 2021. He said he will do by today. But he did not and next day I called again but he did response. and then at 1 may he picked my call and said today he will do sure. But he did the same thing. no response. what is this? this is the service your employee providing. please call to him and give warning otherwise your brand will distroy because of him.

                  Thank you
                  Netplus Broadband customer support has been notified about the posted complaint.
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                    D
                    DJ RAHUL GAMING
                    May 7, 2021
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                    Address: Shakti nagar gali no. 4 kaithal haryana 136027

                    Please activate my recharge I done my recharge via phone pay at 3:30pm but still I don't use my wifi so please activate my rechrge
                    +1 photos
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                      K
                      karan shegal 2103
                      May 1, 2021
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                      Address: Hno. 1167, nivi gali, sultanwind gate, Amritsar

                      I want to set up a new netplus connection. Under the plan of 40mbps which is ₹499. Pay for 5 months and get 1 month free.
                      Netplus Broadband customer support has been notified about the posted complaint.
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                        A
                        amandeep0705
                        Apr 29, 2021
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                        I had raised complaints regarding net is not working the
                        compliant registered and i received call but the engineer in not attend the call after chasing so many times . I am very much disappointed with the service .I got connection before 5-6 days back.It is to early that the service is very poor.Plz resolve asap .My child online classes is also suffer on this .

                        28.04.21
                        [protected]
                        amandeep singh
                        Netplus Broadband customer support has been notified about the posted complaint.
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                          J
                          [email protected]
                          Apr 29, 2021
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                          Address: 575,new golden Avenue near telephone tower Amritsar

                          Modem is not providing internet connection, the red light is fastly blink on the bottom
                          Netplus Broadband customer support has been notified about the posted complaint.
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                          Ok but as soon as possible gives the internet connection
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                            G
                            Gurinder Mohan Singh
                            Apr 25, 2021
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                            Address: HM 53 Phase 3B1 Mohali

                            I have installed new wi fi connection 10 days back.?
                            Today is the 3rd day that my wi fi is not working.
                            Informed to customer care and phone to local field persons but still waiting
                            Netplus Broadband customer support has been notified about the posted complaint.
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                              C
                              Charnjeet Dhiman
                              Apr 17, 2021
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                              I applied for netplus connection n yet waited for the same to get connection... I
                              Called so many times n they wasted my full day.. Very bad experience having with netplus...
                              Regards
                              Charnjeet Dhiman
                              Superintendent
                              Govt of Punjab
                              Netplus Broadband customer support has been notified about the posted complaint.
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                                C
                                Customer9283838
                                Apr 17, 2021
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                                I have requested to activate my Voice call service from last week. But still No positive response has been received from Netplus. Customer care employee are highly irresponsible and harras the customer by providing irrelevant details and making fake promises to resolve the issue.It is requested to resolve the issue on priority basis.
                                Netplus Broadband customer support has been notified about the posted complaint.
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                                  A
                                  abhishek_2
                                  Apr 16, 2021
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                                  Deactivate my Account

                                  Address: 1192 Chaman Colony Dhanas

                                  Hi team,

                                  The company has been suspended my account, however I have already paid the bill But it has been not showing their server, it is more than 24 hours, i have called the customer care in multiple times, But they did not resolved my query they always said, Please mail to the customer care, however i have mailed to the customer care team, they did not reply me, the Netputs service is very slow and it will be impacts the...
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                                  Ashish chohan
                                  Apr 10, 2021
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                                  [protected] is my customer id and i made an online payment of 589 rupees on 6th of April.My billing id is [protected] and money was debited from my jk bank debit card, but still my id is inactive... Kindly resolve this issue immediately
                                  Netplus Broadband customer support has been notified about the posted complaint.
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                                    S
                                    satnambhamra
                                    Apr 5, 2021
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                                    Address: #43, Suncity Enclave, Badal Road, Bathinda Punjab

                                    Dear Sir,
                                    My Internet is not working from past two days. It is showing Connection Lost Error. Kindly look in to the matter and resolve the issue.
                                    Netplus Broadband customer support has been notified about the posted complaint.
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                                      Jimmyekus
                                      Mar 26, 2021
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                                      Address: 58-A, Sargodha Colony, Near Pakhowal Road, Ludhiana

                                      Pls Get the Wire installation from main gate to Router location.
                                      Netplus Broadband customer support has been notified about the posted complaint.
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