Submit a Complaint
Claimed

Netplus Broadband Complaints & Reviews

www.netplus.co.in
1
Updated: Mar 27, 2026
Complaints 463
Resolved
13
Unresolved
450
Bad 😕 It seems that Netplus Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Netplus Broadband

Having problems with Netplus Broadband?

File a complaint and get it resolved by Netplus Broadband customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Broadband
Netplus Broadband

Netplus Broadband reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sambhav Pathak
Jun 1, 2021
Report
Copy

Address: H:No:238 Mehli Gate Ghaiya Mohalla Phagwara

I am Buy netplus broadband before 5 to 6 months.My cable operator say that the modem is Genexis and it was 5g speed and dual band….And he charge 2000 rupees of modem and 1 month bill charges… I am paid 2710 rupees but the cable operator say 5 days your modem is 4g and it was a single band…. He said you can apple 5g modem charges 1000 rupees…The cable operator cheat me …he charge 2000 rupees of 5g modem and not set 5g modem only set 4g modem….You can solve my problem and provide 5g modem of free of cost….The 4g modem speed is low and 5g modem speed is high …. So, Please solve my modem problem fast… I am thankful of you
Thank U
Netplus Broadband customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    virenderios
    Jun 1, 2021
    Report
    Copy

    Address: viilage kalsera po bass tehsil nangal distt ropar punjab

    Hi Sir,
    My customer ID is:[protected]

    This mail is regarding the complaints of my area technician. Yesterday 1 June 2021 I call them at 11 am to register my complaint that my broadband is not working. At that time they misguide me some repair work is going in my area. They said after 30 min it's will be worked fine. then I get to know At the same time, my nearest connection is working fine. After that, I am waiting for the whole day my internet is not working. I am trying to call them today but they are not responding to my calls. My work is suffering because of them. I request you to take some action to help me to resolve my internet problem.

    Name: Virender Singh
    Phone Number:[protected]
    Netplus Broadband customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      PrincM12
      May 31, 2021
      Report
      Copy

      Address: 1810 dadu majra

      First of all your customer care team is not helping customer they dont have sense to.talk with customer and i am complaining about my wire is broken they are not listing after 3 calls they submit complaint and till the time 24hrs is over and nobody came at my location
      Netplus Broadband customer support has been notified about the posted complaint.
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        amank89685
        May 30, 2021
        Report
        Copy

        28 May 2021, I made a payment into netplus account through their website but my payment not reflected to my account and I can't able to use my wifi, is that service you offer customer, fully worst experience.

        Regards
        Aman Kumar
        Customer ID- [protected]
        Netplus Broadband customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Khurana_1984
          May 30, 2021
          Report
          Copy

          Speed issue & after recharge wifi is still not working

          Address: Kartarpur

          Hi, I am facing connectivity & speed issue my netplus connection on daily basis.Today i called customer care regarding this issue but customer care executive prabhjot not solve my query.

          Second issue - Today I recharged my net plus account at 4.40 pm & 472 rs amount deducted my account but till time my connections is not working. As per customer care my connections started by 7.30 pm but till time same issue....
          Helpful
          7 other people found this review helpful
          7 found this helpful
          Write a comment
          Report
          Copy
          B
          bestdealin3
          May 28, 2021
          Report
          Copy

          Address: 128, Punjabi Bagh, Ambala Cantt

          I have a netplus broadband connection, rs.499/- per month rent with 40 mbps speed and zte modem installed by team. But with this modem i cant get range in 20 feet, but in my neighbour all broadband connction range display in my mobile. I have complaint to local distributor, his service team, customer care but they all failed. They are not help me in this matter. Owner said u cant get range in your next room due to wall. But when i try to connect with neighbours wifi connection all are working fine. I am helpless please help me.
          Netplus Broadband customer support has been notified about the posted complaint.
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Tiwari79510
            May 28, 2021
            Report
            Copy

            Address: H. No. 560 Ward No 22 PIPLANWALA Hoshiarpur

            Dear sir please confirm me, I have purchase a new broadband connection
            My Question is what is my billing period. From the date of I'd Activation or Date of Broadband Installation
            My ID is [protected]
            Lovekush Tiwari
            Mobile number [protected]
            [protected]@YMAIL.COM
            Netplus Broadband customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              justsukhjeet
              May 27, 2021
              Report
              Copy

              Very Poor service of Net+ team, I have been struggling for activation of Calling on my User ID 3001097 since March 8 and till date no one even tried to resolve it multiple times called customer care and the Executives are not able to resolve the issue, later on they dont transfer calls to seniors and once luckily i got connected to one of the Lead Ankur +[protected], on 27 April and till date he is also not able to resolve the issue, even i have one more issue regarding 1 month free service which was committed, which they are not able to resolve, Let me know who can help me in this case i have never seen such kind of delay. Since Match 08 2021 its been about 3 months and still only two issues not resolved and i am paying each month as i have to because i am Help less. Any one who can help me regarding this can call me on [protected] or please suggest me what to do?
              Netplus Broadband customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                Harinder ae
                May 21, 2021
                Report
                Copy

                I have Ac no.[protected] and I pay rs 589 on dt. 15.05.2021 by online through billdesk but after so many days payment not credit to my account. Pl verify it and acknowledge to me. Regards Harinder Singh
                Netplus Broadband customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  taranvishal
                  May 21, 2021
                  Report
                  Copy

                  Address: Raj Nagar, Jalandhar

                  Hi dear,

                  I am Vishal Singh, ID No:-3070453. I took netplus plan five months ago (5 months + 1month free internet service) but now your company charged us bill for free month also we pay full payment before internet installation but they charged extra 137₹. Request has been submitted from 1st of may but nobody guide us properly even toady your staff name Sandeep talk with us in very rude manner she didn’t guide us and your company block my phone. Our internet is not working from last night. I would request you to please guide us properly with quick response otherwise we don’t continue with your services.

                  Vishal Singh
                  Netplus Broadband customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sim1313
                    May 19, 2021
                    Report
                    Copy

                    Address: house num 21 tarantaran road 143001

                    I buy ur connection yesterday ur technician told activation msg cm net automattically start but still net is not working .custmer care raman is also not helping pls reply as soon as possible
                    Netplus Broadband customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Harinder Singh Phulewala
                      May 16, 2021
                      Report
                      Copy

                      Address: Bathinda, Punjab

                      My Ac I'd [protected], I have no bill notification/ pdf bill, then why my ac suspended, although I had paid my bill and mail receipt to your mail I'd. Then why my ac yet not restored..very poor service.pl take serious
                      Netplus Broadband customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        L
                        LucyKalsi
                        May 13, 2021
                        Report
                        Copy

                        Address: 23 dada nagar near gole market Jalandhar 144003

                        The wifi stopped working. There is no light on the box and we have checked the plug and electricity connection too.

                        Consumer no 3617745
                        Netplus Broadband customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          0
                          05suniljoshi
                          May 9, 2021
                          Report
                          Copy

                          Address: 900 Adarsh Nagay Naya gaon, Mohali, Punjab

                          I had called to your employee on this number +[protected] for netplus broadband at 29 April 2021. He said he will do by today. But he did not and next day I called again but he did response. and then at 1 may he picked my call and said today he will do sure. But he did the same thing. no response. what is this? this is the service your employee providing. please call to him and give warning otherwise your brand will distroy because of him.

                          Thank you
                          Netplus Broadband customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            DJ RAHUL GAMING
                            May 7, 2021
                            Report
                            Copy

                            Address: Shakti nagar gali no. 4 kaithal haryana 136027

                            Please activate my recharge I done my recharge via phone pay at 3:30pm but still I don't use my wifi so please activate my rechrge
                            Netplus Broadband customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              karan shegal 2103
                              May 1, 2021
                              Report
                              Copy

                              Address: Hno. 1167, nivi gali, sultanwind gate, Amritsar

                              I want to set up a new netplus connection. Under the plan of 40mbps which is ₹499. Pay for 5 months and get 1 month free.
                              Netplus Broadband customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                amandeep0705
                                Apr 29, 2021
                                Report
                                Copy

                                I had raised complaints regarding net is not working the
                                compliant registered and i received call but the engineer in not attend the call after chasing so many times . I am very much disappointed with the service .I got connection before 5-6 days back.It is to early that the service is very poor.Plz resolve asap .My child online classes is also suffer on this .

                                28.04.21
                                [protected]
                                amandeep singh
                                Netplus Broadband customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  [email protected]
                                  Apr 29, 2021
                                  Report
                                  Copy

                                  Address: 575,new golden Avenue near telephone tower Amritsar

                                  Modem is not providing internet connection, the red light is fastly blink on the bottom
                                  Netplus Broadband customer support has been notified about the posted complaint.
                                  View replies
                                  Ok but as soon as possible gives the internet connection
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    Gurinder Mohan Singh
                                    Apr 25, 2021
                                    Report
                                    Copy

                                    Address: HM 53 Phase 3B1 Mohali

                                    I have installed new wi fi connection 10 days back.?
                                    Today is the 3rd day that my wi fi is not working.
                                    Informed to customer care and phone to local field persons but still waiting
                                    Netplus Broadband customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Charnjeet Dhiman
                                      Apr 17, 2021
                                      Report
                                      Copy

                                      I applied for netplus connection n yet waited for the same to get connection... I
                                      Called so many times n they wasted my full day.. Very bad experience having with netplus...
                                      Regards
                                      Charnjeet Dhiman
                                      Superintendent
                                      Govt of Punjab
                                      Netplus Broadband customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Alliance Broadband
                                        1
                                        (541)
                                        Tata Communications
                                        1.7
                                        (297)
                                        Vainavi Broadband
                                        1
                                        (41)