Netplus Broadband Complaints & Reviews

Our net plus signal is every time it stopped. No body will pick the phones.
My customer i'd is [protected]...

I want to file a complaint against netplus broadband service. We took their connection back on 1st april 2020. ₹599 unlimited data plan and after including gst the total bill will be around ₹700. After 3-4 months we got to know that they provided a smaller plan of ₹499 but they were billing us for ₹700. We paid all bills on the time to our cable provider as he was the collector. And on august 21st our internet was not working and...

I am Arun singh I have netplus broadband connection but Before 2 days no signal...

Customer id : [protected]
Email id : [protected]@gmail.com

I have paid the bill of rs 707 on friday 4th september 2020 at 4.27pm using phonepe. Also, attached the screenshot.
Still i didnt get the confirmation message that bill is paid. It is still showing under outstanding amount in netplus app.
Please check and confirm. Almost sent more than 10 emails to bill dispute team but neither response from customer...

Sir for the last two months i deposited my bill through net banking but your office was not sent me the receipt on my mail even than never shown on your site "payment history" please look into the matter personally. I deposited dated 8/9/2020 payment for the month of september 2020 similarly it happened with me in last month. I call your office and send my bank statement and than he entered my bill payment...

I have been checking them since yesterday for copy of payments made by me. From yesterday they are saying you will receive the bill copy via email but still now i have not received the same i have called approximately 10 to 12 times since yesterday
Can anybody look into this are you helping your customers in a such unprofessional manner.
This is really disgusting and painful or shall i proceed with legal proceedings.
Regardsbr...

After the installation of netplus broadband from starvision cable operator bharat nagar, amritsar, they have not given any customer id or billing id to me. Moreover, the speed of the internet is very slow approx 5mbps with a pack of 50mbps. I had contact with the cable operator (Phone number -[protected]) many times for customer id but he is not responding and rejecting my calls too for 2 months. I am very frustrated please resolve my problem...

After registration from Netplus Broadband services no customer id or billing id is given by local cable operators (phone number - [protected]).Not Answering to phone calls moreover they are rejecting our calls . Therefore, internet connection get lost and automatically speed of internet gets slower ....

Hey my name is kulvinder kour, I installed netplus broadband in my home this month and its been 10 days and they send bill . MY Id for netplus
[protected].
My contact number ([protected])
Please solve this issue as soon as possible or i will go for another company connection like BSNL . Now my broadband service is off .and it always shows (LOS) lost connection, there are many connections in my neighbour and their netplus...

I Gurjinder applied for a netplus broadband connection on 27th june but because of some issues and non resolution of issues i terminated connection from customer care on 10th of july. after that so many emails made to netplus for refund but no response. On 3rd august the box was taken off from my place and got activeted at some else place and i received a message that connection is active now. I made too much calls to customer care as well...

The mam called on phone regualry and she dont know how to speek how to deal with customer he speak like the police call the thief she react like this. She really speak veey rudely and say i will cut your connection what is this beahviour. Very bad experience and then i call to manager he say mam is new joininh she soelas like that but not every customer listen this # language i will also report to police station. Really very bad dealing from...

Not worked properly even single day After installation...

My Name - Varinder kumar
Netplus Broadband id - [protected]
Mobile no. - [protected]

I am trying to complain about poor internet speed and charging full monthly rent even for days when internet didn't work. But their Number[protected] comes out to be Invalid everytime i dialed no. Yesterday i got a call from Netplus itself for their promotion offer about something then i told them about problem they lodged complaint...

Hi,
As per netplus policy, it's given that 5 months payment + 1 month free internet is provided.My Netplus user ID is [protected]. But my Cable Operator called "SK Cable" named Gulshan. His number is [protected]. He charged money for 6 months & now he is not paying back my 1 month extra money. Kindly take some action on him. Otherwise I'll complain in consumer court if no action is taken on him....

My account no.[protected]
Bill collector have collected bill on 8 th august, but he didinot paid it and did'ht provide me any receipt of the bill . He said he don't give receipts now due to corona, you will get a text msg on your phone regarding bill payment . That samr person is collecting bill from last year from my residence...

Last day our new connection was established pmt and other taxes were completed but no net was run, which no mobile phone is with us, but not respoaethere why your service is very poor. Talked to Gagandeep for several times yesterday, first, if the phone does not wake up, then the hold has been made a spectacle, why bothering the customer, making us foolish from yesterday....

Wifi is not working from 1 day...

I m facing regular trouble with my netplus broadband modem is suddenly turn off any time and internet get stoped and it automatically restart turn off all the lights and then lights started again after 20 -30 min but it showing no internet. So i m very disappointed. I need the solution as soon.

If you guys can't resolve my problem or other wise refund my installation change or i'm not paying any bill. Till that my problem is...

Your staff said clearly that i m not coming to your lane. Don't know why. But ist he called us that im coming for its installtion but later on he left the place without contacting us. What kind of rubish service you r providing.

Staff no: [protected]...

Dear sir, mam

I am using netplus broadband last 4 years and continue pay bill but now i am facing network issues from last 6 months. Every time i call the concern person who is taking bill from us but he never take any action and never visit for check connectivity. I am totally fed up from your services.

Binnaydeep singh...