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Netplus Broadband Complaints & Reviews

www.netplus.co.in
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Updated: Mar 27, 2026
Complaints 463
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Bad 😕 It seems that Netplus Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Netplus Broadband reviews & complaints page 18

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A
Arun3818
Sep 9, 2020
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Address: Mandi thalora dist. . samba state jammu and kashmir

I am Arun singh I have netplus broadband connection but Before 2 days no signal
+1 videos
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    A
    [email protected]
    Sep 9, 2020
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    Customer id : [protected]
    Email id : [protected]@gmail.com

    I have paid the bill of rs 707 on friday 4th september 2020 at 4.27pm using phonepe. Also, attached the screenshot.
    Still i didnt get the confirmation message that bill is paid. It is still showing under outstanding amount in netplus app.
    Please check and confirm. Almost sent more than 10 emails to bill dispute team but neither response from customer care nor from them. Please confirm asap

    Regards
    Nisha
    Netplus Broadband customer support has been notified about the posted complaint.
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      T
      Tinku Batish
      Sep 8, 2020
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      Address: b35/147, buxi ganda singh street sirhandi bazar patiala 147001

      Sir for the last two months i deposited my bill through net banking but your office was not sent me the receipt on my mail even than never shown on your site "payment history" please look into the matter personally. I deposited dated 8/9/2020 payment for the month of september 2020 similarly it happened with me in last month. I call your office and send my bank statement and than he entered my bill payment
      Netplus Broadband customer support has been notified about the posted complaint.
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        S
        [email protected]
        Sep 6, 2020
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        Address: #32 Dashmesh Colony Zirakpur

        I have been checking them since yesterday for copy of payments made by me. From yesterday they are saying you will receive the bill copy via email but still now i have not received the same i have called approximately 10 to 12 times since yesterday
        Can anybody look into this are you helping your customers in a such unprofessional manner.
        This is really disgusting and painful or shall i proceed with legal proceedings.
        Regards
        Sunil
        Netplus Broadband customer support has been notified about the posted complaint.
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        please download payment reciept in email: [protected]@yahoo.com vide id [protected], payment of Rs 707-00 made on net today-dr. baljit singh 204, preet vihar, chheharta road, amritsar
        M-[protected]
        DATED 14/07/2021
        Reply
        Issue reciept of Rs 707 on email: [protected]@yahoo.com vide I'd: [protected] Baljit Singh
        Reply
        SEND RECIEPT OF Rs. 684 vide iD.[protected] -BALJIT SINGH IN EMAIL: [protected]@yahoo.com
        thanks
        dr. baljit singh
        Reply
        I am not getting my payment receipt. Please help me to get the bills.
        Reply
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          R
          Ravinder Kumar1323
          Sep 5, 2020
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          Address: New Pawan NAgar , Amritsar

          After the installation of netplus broadband from starvision cable operator bharat nagar, amritsar, they have not given any customer id or billing id to me. Moreover, the speed of the internet is very slow approx 5mbps with a pack of 50mbps. I had contact with the cable operator (Phone number -[protected]) many times for customer id but he is not responding and rejecting my calls too for 2 months. I am very frustrated please resolve my problem as soon as possible.
          My registered name is ravinder kumar
          And email id [protected]@gmail.com
          Netplus Broadband customer support has been notified about the posted complaint.
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            A
            Abhay Gautam1234567
            Sep 3, 2020
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            Customer ID

            Address: New Pawan Nagar , Amritsar

            After registration from Netplus Broadband services no customer id or billing id is given by local cable operators (phone number - [protected]).Not Answering to phone calls moreover they are rejecting our calls . Therefore, internet connection get lost and automatically speed of internet gets slower ....
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            K
            Kartik Sudan
            Sep 2, 2020
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            Address: India (Jammu ) 181101 (simbal morh )

            Hey my name is kulvinder kour, I installed netplus broadband in my home this month and its been 10 days and they send bill . MY Id for netplus
            [protected].
            My contact number ([protected])
            Please solve this issue as soon as possible or i will go for another company connection like BSNL . Now my broadband service is off .and it always shows (LOS) lost connection, there are many connections in my neighbour and their netplus broadband is working except mine, please solve this issue as soon as possible.
            Netplus Broadband customer support has been notified about the posted complaint.
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              G
              Gurjinder Lehri
              Sep 1, 2020
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              I Gurjinder applied for a netplus broadband connection on 27th june but because of some issues and non resolution of issues i terminated connection from customer care on 10th of july. after that so many emails made to netplus for refund but no response. On 3rd august the box was taken off from my place and got activeted at some else place and i received a message that connection is active now. I made too much calls to customer care as well no resolution for the same. Now mobile number changed in connection but what if email and name also got changed in company's database? please help to get solution of the issue and refund of my excess amount.
              Netplus Broadband customer support has been notified about the posted complaint.
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                H
                H Ritik Thakur
                from Bathinda, Punjab
                Aug 27, 2020
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                Address: Purana bazar near triveni mandir khanna punjab.

                The mam called on phone regualry and she dont know how to speek how to deal with customer he speak like the police call the thief she react like this. She really speak veey rudely and say i will cut your connection what is this beahviour. Very bad experience and then i call to manager he say mam is new joininh she soelas like that but not every customer listen this # language i will also report to police station. Really very bad dealing from khanna office gtb market very bad
                Netplus Broadband customer support has been notified about the posted complaint.
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                  S
                  Sam Puri
                  Aug 26, 2020
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                  Address: #1706/533 Shimla Puri ,chimni road, Ldh.

                  Not worked properly even single day After installation
                  +1 videos
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                    P
                    Prince692
                    Aug 26, 2020
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                    My Name - Varinder kumar
                    Netplus Broadband id - [protected]
                    Mobile no. - [protected]

                    I am trying to complain about poor internet speed and charging full monthly rent even for days when internet didn't work. But their Number[protected] comes out to be Invalid everytime i dialed no. Yesterday i got a call from Netplus itself for their promotion offer about something then i told them about problem they lodged complaint but even after almost 48 hours no Resolution was taken. I am unable to place a disconnection request. THEY MARKED MY COMPLAINT AS SOLVED WITHOUT SOLUTION OR WITHOUT MY CONSENT.
                    Netplus Broadband customer support has been notified about the posted complaint.
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                      L
                      LavkaSh Bhardwaj
                      Aug 23, 2020
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                      Address: Amritsar, Punjab

                      Hi,
                      As per netplus policy, it's given that 5 months payment + 1 month free internet is provided.My Netplus user ID is [protected]. But my Cable Operator called "SK Cable" named Gulshan. His number is [protected]. He charged money for 6 months & now he is not paying back my 1 month extra money. Kindly take some action on him. Otherwise I'll complain in consumer court if no action is taken on him.
                      Netplus Broadband customer support has been notified about the posted complaint.
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                        S
                        Shailza lubana
                        Aug 18, 2020
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                        Address: Patiala , punjab

                        My account no.[protected]
                        Bill collector have collected bill on 8 th august, but he didinot paid it and did'ht provide me any receipt of the bill . He said he don't give receipts now due to corona, you will get a text msg on your phone regarding bill payment . That samr person is collecting bill from last year from my residence
                        Netplus Broadband customer support has been notified about the posted complaint.
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                          O
                          Om Dutt Dhiman
                          Aug 15, 2020
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                          Address: Om dutt dhiman #94,mannat enclave 2 pabhat pb.

                          Last day our new connection was established pmt and other taxes were completed but no net was run, which no mobile phone is with us, but not respoaethere why your service is very poor. Talked to Gagandeep for several times yesterday, first, if the phone does not wake up, then the hold has been made a spectacle, why bothering the customer, making us foolish from yesterday.
                          Netplus Broadband customer support has been notified about the posted complaint.
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                            R
                            Rajdeep makkar
                            Aug 12, 2020
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                            Address: 1511 Dblock Model Town Extension

                            Wifi is not working from 1 day
                            Netplus Broadband customer support has been notified about the posted complaint.
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                              F
                              Froggi
                              Aug 9, 2020
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                              Address: 2832 sector 37 c

                              I m facing regular trouble with my netplus broadband modem is suddenly turn off any time and internet get stoped and it automatically restart turn off all the lights and then lights started again after 20 -30 min but it showing no internet. So i m very disappointed. I need the solution as soon.

                              If you guys can't resolve my problem or other wise refund my installation change or i'm not paying any bill. Till that my problem is not resolve.

                              Need reply on it.
                              Netplus Broadband customer support has been notified about the posted complaint.
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                                R
                                royalsandhu
                                Aug 7, 2020
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                                Address: 532,SBS Colony.jalandhar

                                Your staff said clearly that i m not coming to your lane. Don't know why. But ist he called us that im coming for its installtion but later on he left the place without contacting us. What kind of rubish service you r providing.

                                Staff no: [protected]
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                                  B
                                  B Deep Singh
                                  Jul 29, 2020
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                                  Dear sir, mam

                                  I am using netplus broadband last 4 years and continue pay bill but now i am facing network issues from last 6 months. Every time i call the concern person who is taking bill from us but he never take any action and never visit for check connectivity. I am totally fed up from your services.

                                  Binnaydeep singh
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                                    R
                                    Rajesh Chakravarty
                                    Jul 25, 2020
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                                    Address: NETPLUS

                                    I had paid 9000 rupees for broadband from netplus. They had given me plan worth 750 per month inclusive of all taxes. Since i paid annual amount of 9000 therefore installation and equipment charges were waived off.

                                    However at time of renewal i got to know i was given lower plan.
                                    Since i have been charged extra, and i was not reimbursed that amount therefore i request you kindly take action.
                                    Netplus Broadband customer support has been notified about the posted complaint.
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                                      M
                                      Mohammadsabir
                                      Jul 25, 2020
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                                      Address: chamkaur sahib ( distt rupnagar)

                                      I'm new customer for netplus, i'm very disappointed with your poor service. Today 7 days pass. They can' t provide new connection.
                                      Netplus Broadband customer support has been notified about the posted complaint.
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