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Netplus Broadband Complaints & Reviews

www.netplus.co.in
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Updated: Dec 6, 2025
Complaints 459
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13
Unresolved
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Bad 😕 It seems that Netplus Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Netplus Broadband reviews & complaints page 18

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R
Ravinder Kumar1323
Sep 5, 2020
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Address: New Pawan NAgar , Amritsar

After the installation of netplus broadband from starvision cable operator bharat nagar, amritsar, they have not given any customer id or billing id to me. Moreover, the speed of the internet is very slow approx 5mbps with a pack of 50mbps. I had contact with the cable operator (Phone number -[protected]) many times for customer id but he is not responding and rejecting my calls too for 2 months. I am very frustrated please resolve my problem as soon as possible.
My registered name is ravinder kumar
And email id [protected]@gmail.com
Netplus Broadband customer support has been notified about the posted complaint.
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    Abhay Gautam1234567
    Sep 3, 2020
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    Customer ID

    Address: New Pawan Nagar , Amritsar

    After registration from Netplus Broadband services no customer id or billing id is given by local cable operators (phone number - [protected]).Not Answering to phone calls moreover they are rejecting our calls . Therefore, internet connection get lost and automatically speed of internet gets slower ....
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    Kartik Sudan
    Sep 2, 2020
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    Address: India (Jammu ) 181101 (simbal morh )

    Hey my name is kulvinder kour, I installed netplus broadband in my home this month and its been 10 days and they send bill . MY Id for netplus
    [protected].
    My contact number ([protected])
    Please solve this issue as soon as possible or i will go for another company connection like BSNL . Now my broadband service is off .and it always shows (LOS) lost connection, there are many connections in my neighbour and their netplus broadband is working except mine, please solve this issue as soon as possible.
    Netplus Broadband customer support has been notified about the posted complaint.
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      G
      Gurjinder Lehri
      Sep 1, 2020
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      I Gurjinder applied for a netplus broadband connection on 27th june but because of some issues and non resolution of issues i terminated connection from customer care on 10th of july. after that so many emails made to netplus for refund but no response. On 3rd august the box was taken off from my place and got activeted at some else place and i received a message that connection is active now. I made too much calls to customer care as well no resolution for the same. Now mobile number changed in connection but what if email and name also got changed in company's database? please help to get solution of the issue and refund of my excess amount.
      Netplus Broadband customer support has been notified about the posted complaint.
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        H
        H Ritik Thakur
        from Bathinda, Punjab
        Aug 27, 2020
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        Address: Purana bazar near triveni mandir khanna punjab.

        The mam called on phone regualry and she dont know how to speek how to deal with customer he speak like the police call the thief she react like this. She really speak veey rudely and say i will cut your connection what is this beahviour. Very bad experience and then i call to manager he say mam is new joininh she soelas like that but not every customer listen this # language i will also report to police station. Really very bad dealing from khanna office gtb market very bad
        Netplus Broadband customer support has been notified about the posted complaint.
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          S
          Sam Puri
          Aug 26, 2020
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          Address: #1706/533 Shimla Puri ,chimni road, Ldh.

          Not worked properly even single day After installation
          +1 videos
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            P
            Prince692
            Aug 26, 2020
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            My Name - Varinder kumar
            Netplus Broadband id - [protected]
            Mobile no. - [protected]

            I am trying to complain about poor internet speed and charging full monthly rent even for days when internet didn't work. But their Number[protected] comes out to be Invalid everytime i dialed no. Yesterday i got a call from Netplus itself for their promotion offer about something then i told them about problem they lodged complaint but even after almost 48 hours no Resolution was taken. I am unable to place a disconnection request. THEY MARKED MY COMPLAINT AS SOLVED WITHOUT SOLUTION OR WITHOUT MY CONSENT.
            +1 photos
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              L
              LavkaSh Bhardwaj
              Aug 23, 2020
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              Address: Amritsar, Punjab

              Hi,
              As per netplus policy, it's given that 5 months payment + 1 month free internet is provided.My Netplus user ID is [protected]. But my Cable Operator called "SK Cable" named Gulshan. His number is [protected]. He charged money for 6 months & now he is not paying back my 1 month extra money. Kindly take some action on him. Otherwise I'll complain in consumer court if no action is taken on him.
              Netplus Broadband customer support has been notified about the posted complaint.
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                S
                Shailza lubana
                Aug 18, 2020
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                Address: Patiala , punjab

                My account no.[protected]
                Bill collector have collected bill on 8 th august, but he didinot paid it and did'ht provide me any receipt of the bill . He said he don't give receipts now due to corona, you will get a text msg on your phone regarding bill payment . That samr person is collecting bill from last year from my residence
                Netplus Broadband customer support has been notified about the posted complaint.
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                  O
                  Om Dutt Dhiman
                  Aug 15, 2020
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                  Address: Om dutt dhiman #94,mannat enclave 2 pabhat pb.

                  Last day our new connection was established pmt and other taxes were completed but no net was run, which no mobile phone is with us, but not respoaethere why your service is very poor. Talked to Gagandeep for several times yesterday, first, if the phone does not wake up, then the hold has been made a spectacle, why bothering the customer, making us foolish from yesterday.
                  Netplus Broadband customer support has been notified about the posted complaint.
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                    R
                    Rajdeep makkar
                    Aug 12, 2020
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                    Address: 1511 Dblock Model Town Extension

                    Wifi is not working from 1 day
                    Netplus Broadband customer support has been notified about the posted complaint.
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                      F
                      Froggi
                      Aug 9, 2020
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                      Address: 2832 sector 37 c

                      I m facing regular trouble with my netplus broadband modem is suddenly turn off any time and internet get stoped and it automatically restart turn off all the lights and then lights started again after 20 -30 min but it showing no internet. So i m very disappointed. I need the solution as soon.

                      If you guys can't resolve my problem or other wise refund my installation change or i'm not paying any bill. Till that my problem is not resolve.

                      Need reply on it.
                      Netplus Broadband customer support has been notified about the posted complaint.
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                        R
                        royalsandhu
                        Aug 7, 2020
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                        Address: 532,SBS Colony.jalandhar

                        Your staff said clearly that i m not coming to your lane. Don't know why. But ist he called us that im coming for its installtion but later on he left the place without contacting us. What kind of rubish service you r providing.

                        Staff no: [protected]
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                          B
                          B Deep Singh
                          Jul 29, 2020
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                          Dear sir, mam

                          I am using netplus broadband last 4 years and continue pay bill but now i am facing network issues from last 6 months. Every time i call the concern person who is taking bill from us but he never take any action and never visit for check connectivity. I am totally fed up from your services.

                          Binnaydeep singh
                          Netplus Broadband customer support has been notified about the posted complaint.
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                            R
                            Rajesh Chakravarty
                            Jul 25, 2020
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                            Address: NETPLUS

                            I had paid 9000 rupees for broadband from netplus. They had given me plan worth 750 per month inclusive of all taxes. Since i paid annual amount of 9000 therefore installation and equipment charges were waived off.

                            However at time of renewal i got to know i was given lower plan.
                            Since i have been charged extra, and i was not reimbursed that amount therefore i request you kindly take action.
                            Netplus Broadband customer support has been notified about the posted complaint.
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                              M
                              Mohammadsabir
                              Jul 25, 2020
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                              Address: chamkaur sahib ( distt rupnagar)

                              I'm new customer for netplus, i'm very disappointed with your poor service. Today 7 days pass. They can' t provide new connection.
                              Netplus Broadband customer support has been notified about the posted complaint.
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                                S
                                Sagun Gulati
                                Jul 21, 2020
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                                Address: Ludhiana

                                I’ve booked a connection from netplus and haven’t received any update already been 3 days and complained every day. Why should people go for such company if the customer services is very unsatisfactory, I’ve also mailed them regarding the same but no they are delaying for no reason.
                                Netplus Broadband customer support has been notified about the posted complaint.
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                                  H
                                  Harsimrat Singh Waraich
                                  from Gurgaon, Haryana
                                  Jul 19, 2020
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                                  Address: E-101, Ranjit Ave

                                  I am fed up with your service. No permanent resolving of complaint. My no. Is [protected]. Harsimrat singh
                                  Please disconnect my connection
                                  Netplus Broadband customer support has been notified about the posted complaint.
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                                    A
                                    anil makkar
                                    Jul 13, 2020
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                                    Address: Malout

                                    Hi- I have a 50 mbps plan configured and I am receiving less than 2 mbps speed which is making really tough to do my work. Please look into this and get this fixed on a priority basis. I have called and shared the screenshot of speed with the service provider

                                    Name- Anil Kumar
                                    Mobile No- [protected]
                                    City- Malout
                                    Service Provider- Angel Air Network, Abohar

                                    Thanks
                                    Anil
                                    +1 photos
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                                      S
                                      Sandy Rattan
                                      Jul 13, 2020
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                                      Address: 746, street no1 preet nagar Dugri Ludhiana
                                      Website: [email protected]

                                      Upi payment of rs590 netplus broadband id [protected] by the name of sandeep singh is secuss but your side not received 590rs still 589 amount unpaid show please check and reply
                                      +1 photos
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