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Netplus Broadband Complaints & Reviews

www.netplus.co.in
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Updated: Dec 6, 2025
Complaints 462
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13
Unresolved
449
Bad 😕 It seems that Netplus Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Netplus Broadband reviews & complaints page 19

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H
Harsimrat Singh Waraich
from Gurgaon, Haryana
Jul 19, 2020
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Address: E-101, Ranjit Ave

I am fed up with your service. No permanent resolving of complaint. My no. Is [protected]. Harsimrat singh
Please disconnect my connection
Netplus Broadband customer support has been notified about the posted complaint.
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    A
    anil makkar
    Jul 13, 2020
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    Address: Malout

    Hi- I have a 50 mbps plan configured and I am receiving less than 2 mbps speed which is making really tough to do my work. Please look into this and get this fixed on a priority basis. I have called and shared the screenshot of speed with the service provider

    Name- Anil Kumar
    Mobile No- [protected]
    City- Malout
    Service Provider- Angel Air Network, Abohar

    Thanks
    Anil
    Netplus Broadband customer support has been notified about the posted complaint.
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      S
      Sandy Rattan
      Jul 13, 2020
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      Address: 746, street no1 preet nagar Dugri Ludhiana
      Website: [email protected]

      Upi payment of rs590 netplus broadband id [protected] by the name of sandeep singh is secuss but your side not received 590rs still 589 amount unpaid show please check and reply
      Netplus Broadband customer support has been notified about the posted complaint.
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        J
        Jayant Panwar
        from Kolkata, West Bengal
        Jul 12, 2020
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        Pathetic company and employees. They keep saying you will get a connection tomorrow and it's been a month and no one came
        Netplus Broadband customer support has been notified about the posted complaint.
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          D
          Dr Rajeev Vatsyayan
          Jul 12, 2020
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          Address: 0002623121

          My connection is not working
          Netplus Broadband customer support has been notified about the posted complaint.
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            J
            Johit arora
            Jul 11, 2020
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            Address: house no 2038/1 strret no,40 preet nagar new shimlapuri ludhiana 141003

            I m already paid my payment last two month but my payment not updated.
            Plzzzz update my payment and close my connection.
            Netplus Broadband customer support has been notified about the posted complaint.
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              L
              Lovevig
              Jul 11, 2020
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              Address: ishar singh nagar, 1251-C/497 Ludhiana

              Maine new wifi lgvaya wifi wala set krke bol geya ki 30 min badd chal pdega but 1 days hoo geya nhi chala hai wifi complaint kafi barr krli koi response nhi hai na koi aa raha hai worst service please help me [protected]
              Netplus Broadband customer support has been notified about the posted complaint.
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                G
                Gaggu bhullar
                Jul 10, 2020
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                Address: Rampure phul

                Landline no ni millia hajje tak bahut din hooge
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                  D
                  Dixit Bansal
                  Jul 10, 2020
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                  Address: House No.528 purana hathi khanna dulladi gate nabha

                  Your workers are not responsing regarding install new netplus broadband at home. Why??
                  Netplus Broadband customer support has been notified about the posted complaint.
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                    G
                    Goldenwarrior FTW
                    Jul 3, 2020
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                    Address: Ludhiana ,Punjab ,5th floor OPP gurdev hospital .the grand mall h block

                    Not giving a new connection from 5 days. We've given our i'd proof since 3ago. Customer care says they give the today. Everyday they today. I need the new connection today
                    Netplus Broadband customer support has been notified about the posted complaint.
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                      H
                      Harman97
                      Jul 2, 2020
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                      Address: Punjab

                      Since 4 days i am trying to get a new connection from this well reputed company netplus and everytime they fool me back to back saying i will get a call back soon. I asked for the escalation matrix? Company doesnt has that. I tried sending email ' no responce. Even after it isnt any of customer fault they talk to you so rude? I simply asked many a times if they cant provide the connection, just let me know? They wont say that either. Ref 182838
                      Netplus Broadband customer support has been notified about the posted complaint.
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                        V
                        VOCAB EMPOWERMENT
                        Jun 30, 2020
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                        Payment already done twice but my internet is not working still now whats the issue and they are not even resolving it from a long time billing no [protected] plus punjab
                        Netplus Broadband customer support has been notified about the posted complaint.
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                          P
                          piyush bakaya
                          Jun 29, 2020
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                          Address: 1492 near jain temple talab tillo jammu

                          My net is not working from yesterday
                          I restart it but my modam shows red light on
                          Netplus Broadband customer support has been notified about the posted complaint.
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                            V
                            Vaneet 1973
                            Jun 26, 2020
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                            Low internet speed

                            Address: Netplus Broadband 5th floor OPP GURDEV HOSPITAL THE GRAND MALL H BLOCK Ludhiana 141012
                            Website: www.netplus.co.in

                            Sir/ madam
                            Consumer of netplus broadband consumer id [protected] plan 200 mbps @rs 1599 + gst, sir getting very low speed of the range less than 20 mbps in evening and night, 30 to 40 mbps in afternoon, lot of complaints were made to customer care of netplus, l2 escalation, appellate authority the also to nodal officer but no action, so i am loading this complaint in consumer complaints so that i will get justice, below is the replica...
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                            D
                            Deepu Bragta
                            Jun 25, 2020
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                            Address: Mohali

                            As i'm new customer of net plus but i'm getting too much trouble. As i changed my location and also i had paid 3months advanced but they didn't help me any more... Even they are not responding properly. Now i'm in new location and wants to get my connection here but they aren't responding and sane goes to customer care. And i'm in too much trouble as in working from home. Please help me asap.
                            Netplus Broadband customer support has been notified about the posted complaint.
                            Jun 25, 2020
                            Updated by Deepu Bragta                             I was living in sohana sector 78 Mohali and now I'm living in sector 114.In my new location I wants to use it .And the net plus provider name is lovely and he also belongs to sohana Mohali.
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                              V
                              Varinder Virk
                              from Jammu, Jammu and Kashmir
                              Jun 23, 2020
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                              Address: Bacnk side of anaj mandi, kharar

                              I have registered my account with netplus on 2nd of june, after so many followups on 17th june technician visited and installed wire and modem. Since that i just looking at red light of modem and call foolish and useless customer care. My package has been started where i have already paid 5+1 month payment in advanced. But nothing is working on ground.

                              What a wonder cc gives me assurance everyday that technician will visit and resolve and the next wonder is whom so ever visited once do not come back again and will never reply your calls.

                              I request everyone, please please don't go for netplus. Worst company i have every seen, no standard of work, no standard of installation.
                              Netplus Broadband customer support has been notified about the posted complaint.
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                                A
                                A.saini
                                Jun 22, 2020
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                                Address: Ludhiana

                                As per my internet requirement at my sister home. I got reffrence of kuljeet singh your company employee. I called him saturday 20.6.2020 for internet. He told me send the address proof & adhar card for installation process i send him on immediate basis, he said sunday we will install the internet. I called him on sunday three times but he didn't pick my any single call then i called him on monday two times he picked my third call & misbehaved with me. He said when my wish will be then i called you & disconnect my phone very badly.

                                Please tell this is your company policy to treat the end user like this.

                                Kuljeet singh have my sister proofs on his whatsapp if he will misused then he & company will be the responsible.
                                Netplus Broadband customer support has been notified about the posted complaint.
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                                  R
                                  Ravipartap Singh
                                  Jun 22, 2020
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                                  Address: House No 03312 Bank Colony Gali No 5

                                  No connectivity, wire problem from three days
                                  Netplus Broadband customer support has been notified about the posted complaint.
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                                    J
                                    Jaskiran31
                                    Jun 22, 2020
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                                    Address: 837, Shivalik city , sector 127 , Mohali

                                    Hey i’m a netplus broadband customer i’m from shivalik city, sector 127, kharar landran road, mohali. My customer id is [protected] registered with name jasdeep singh. My registered mobile number is [protected] n [protected]. I’m unable to use internet service since last night ie 21/06/2020.. Broadband is showing one red light which is blinking. Pls resolve my problem as soon as possible.
                                    Netplus Broadband customer support has been notified about the posted complaint.
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                                      P
                                      preetsinghharman27
                                      Jun 21, 2020
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                                      Address: Grand City Walk, Ludhiana Rd, Aggar Nagar - B Block, Bhai Randhir Singh Nagar, Ludhiana, Punjab
                                      Website: netplus.co.in

                                      They offer high speed internet and we pay them but we didnt get that speed.
                                      Everytime packet loss, ping issue, speed issue.in the peak hours speed is too slow and when we complain about this they dont even fix it rather their employ abuse us and dont fix issue. They argue with customer.

                                      Am from tarn taran city near amritsar and i face alot problem with them.
                                      I pay for 100mbps but get less than 10 mbps in peak hours with fiber optic technology.
                                      Tried ethernet, wifi everything.
                                      Netplus Broadband customer support has been notified about the posted complaint.
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