Netplus Broadband Complaints & Reviews

There is an bill of 499 plan
first they take 500 for activation, then they said there is no another charges, after that a boy came in our house and take 100 rupees again, after that next month bill of 499 plan he take 491 rupees
and now he came to take 590 rupees, he saying the tax is included
the
the two persons came in our house says no tax is included only 499 rupees we take
now he is talking about...

Raised a complaint on 04.06.19 and reminder so many times through your authorised agent "KUMAR CABLE" Burail, Sector 45, Chandigarh, but till yet not repaired. Please restore internet connection immediately, otherwise inform me the valid reasons why after a long time of 10 days the connection is not repaired.

My address where the internet connection is installed is House no. 1932 (Burail), Sector 45, Chandigarh, Please get...

I have been calling daily netplus customer care that my home net is not working, they are telling me that it will work in 4hours.13 months has passed and still the net is not working. Moreover they have sent the bill even when the net is not working.
My registered emai is:[protected]@gmail.com
My client id is [protected]
I want to discontinue my connection i'm so much frustrated....

I have been calling daily netplus customer care that my home net is not working, they are telling me that it will work in 4hours.1 week has passed and still the net is not working. Moreover they have sent the bill even when the net is not working.
My registered emai is:[protected]@gmail.com
My client id is [protected]
I want to discontinue my connection i'm so much frustrated....

Worst internet service provider company, their technician never came to fix internet issues whatever u have... Doesnt matter how many times u registered the complaints. If you registered the complaints[protected] times, still they wont show up to resolve it. Second thing their customer care executive lolz.. They generate an otp for your complaints and tells you untill you share this otp with technician, your complaint will never be closed....

I am using bb connection from isp m/s netplus/ludhiana and my cust id is 1390406.in the month of may19 i found my internet speed very low and i complained on their customer helpline no [protected], but no complaint was registered. Then i sent e-mail and whatsapp messages to their patiala office also but nobody attended my complaint. Ultimately i sent a message to their patiala office whatsapp no that i am not going to pay their outstanding...

I am using Netplus Broadband from last more than 1 year.
Few days ago I faced issues with Internet Connectivity. So I called Customer Care for fixing this and provide me waiver. They told me that we have processed your request and new bill will be generated soon.
It's been more than 10 days and no new bill is generated till now.

When I called Customer Care again they told me the same thing that your request is...

This is to apprise that i am user of netplus having 3 modems in various houses and i am frustrated from the service rendered by you as i had call at least 30 times in customer care but my complaint is not yet resolve after 60 hours while they assure that the complaint will be resolve in 4-6 working hours. I don't know what are there doing they are simply passing the time by humiliating their customers. I had already paid the amount however...

My idno. Is [protected]...I compalint about my local cabel operator... He treat very rudely.he has no time to hear my complaint about my WiFi internet connection...he says he has no time...his name is gold cabel...he has no manners talk with customers...he ignore my complaint and cut the phn and say what can I do for this...and his employee says the when we check your connection firstly you give me 150 RS... Charges...???? I am very disappointed...

My i'd no is [protected]. My compalint is about netplus broadband my wifi is not working properly from last 15 days everyday i complaint & they said we will send a technician at your home but no technician reached when i call them to cancel my connection then they said sorry for innconvine & they force me to pay the bill how i will pay if am not using there services properly... Your local operator says we have no time to listening your complaint...

It's the fourth day when we are facing the same issue mentioned above. It's a waste of time and energy. We have an urgent piece of work. We just have paid the bill and this is happening with us.
I am very disappointed this time.
Unable to access the urgent need site where i have to apply and even reply!!
It is ridiculous!!
I am really fed up with the following:
Slow speed
"no internet access"br...

The customer executive staff is very arrogant, i asked veerpal to put me through to senior and she just denied and said you can complain you have the right. They are so arrogant and instead of helping is messing around with the time of the customers.
The local operator took money but didn't update the system and i called the customer care instead of helping they just asked to call the operator and the no they gave they had actually...

Im Parveen Kumar Rattan from Chandigarh wuth connection number 1631275 new optic fiber swtiched number.
Poor lodging online complaint system (intentiinally) by company. Emails sent to Appelate authrity always received witg rejected message. Frequent Dropping internet service. Bad experience ever since obtained tgisvconnection of net plus. Worst after company switched over to so call Optic Fiber lines. So many complaints sent. Now going...

My compalint is about netplus broadband my wifi is not working properly from last 9 days everyday i complaint & they said we will send a technician at your home but no technician reached when i call them to cancel my connection then they said sorry for innconvine & they force me to pay the bill how i will pay if am not using there services properly...

I had submitted my documents and payment last week. The installation and everything else is done but i am not getting the internet service. I have been calling and filing complaints with the company but still no one has come to rectify the issue. They keep telling me the issue has been escalated but nothing has been practically done. I had informed them i have work and need the connection on urgent basis but they did not listen to me. I told...

My customer id is 1308386 and my name is sahil. My wifi modem is not working since 10 days. I’ve been constantly contacting the customer care service of netplus and every time i tell my problem to them they say that the technician will call me and the problem will be resolved in 4-6 hours and this is going on from 10 days but they are not fixing it and everytime i contact them they are saying that my complaint has been put on the top of...

Dear sir/madam

I am gurdip singh writing to express my dissatisfaction service.

My customer id was [protected] and new customer id is [protected] that is registered by my.

My internet broadband is not working due to pending bill payment. However, my brond not working in feb. 2019 month, because my brondband was using old cable. When i submitted my complaint to customer care in 2nd week of feb....

First of all customer care service which is provided by netplus is very bad and they don't even have enough knowledge to solve any queries. I have been contacting since 20 days to solve the problem with my modem. For 2 weeks there is no response from netplus nor from local operators.
Finally i found the local branch office of netplus and approached them for help. Shockingly they were saying that they didn't get any complaint request...

Very poor service by net plus my name gaurav kairpal custid[protected]
Mobile no [protected].. My net not working from last 10 days many times i called custumer care they just hv 1 answer sir ur problem will resolve in 6 working hours... After lot of request got no of mr vijay his no is [protected] he recived my call once only after that he put my no in block list
I have mailed around 6 mails to netplus site l2. But no one cares...

Please help.. I m from ludhiana and my customer id is
177626
The services provider is not providing services as they promise. My i tetnet connection is recurrently disconnected for one week multiple times and they charged me even though internet id not working. I have tried their customer care number multiple times and logged my complaint multiple times but it is just waste of time. Nobody is visited or contacted me regarding...