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Netplus Broadband Complaints & Reviews

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Updated: Aug 27, 2025
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Netplus Broadband reviews & complaints page 4

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G
Gurpreet Kaur Bhullar
Apr 7, 2023
Apr 7, 2023
This thread was updated on Apr 7, 2023
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When ever i prepays my netplus connection netplus service is not a hasselfree service at all. They harass everytime. After one day or 12 to 36?hours after they confirms payment. Even on regular emails on customercare they do not bother to resolve the issue and on long calls they promise to resolve issue at early but they do not do anything to resolve the issue. Is it a kind of customer care?? This time also i paid yesterday afternoon and it is more than 18 to 20 hours but still on my regular calls they do not bother to confirm my payment?? I requested this all…. Confirm my payment and active the status.. customer id [protected] mo. [protected]

VPA netplus.[protected]@icici(UPI Ref No[protected].
Netplus Broadband customer support has been notified about the posted complaint.
Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Please select a Ministry/Department/State Government => Telecommunication

=> select main category broadband related

=> if no isp found in service provider list. change main category to others

=> Description

=> security code
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    A
    Arshsandhu
    Apr 5, 2023
    Apr 5, 2023
    This thread was updated on Apr 5, 2023
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    Address: Lot data, Patti

    I was done my payment last night but now till today not activate my recharge.
    Netplus Broadband customer support has been notified about the posted complaint.
    Dear Sir/Mam please complaint here against any internet service provider
    Government website link => pgportal.gov.in

    => Click here to sign up => pgportal.gov.in

    => After Register Your Account and Login your Account

    => Lodge Public Grievance

    => click on I agree that my grievance does not fall in any of the above listed categories

    => Please select a Ministry/Department/State Government => Telecommunication

    => select main category broadband related

    => if no isp found in service provider list. change main category to others

    => Description

    => security code
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      J
      Jagmit SIngh
      from Tohāna, Haryana
      Mar 31, 2023
      Apr 3, 2023
      This thread was updated on Apr 3, 2023
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      Address: Chandigarh

      Main jagmit singh brar, customer id [protected] net plus broadband connection 13 February 2023 ko House Number 4050, 2nd floor, sector 46, Chandigarh me install karwaya tha. Conection legate waqt Maine broadband ki 6 months ki payment bhi ki thi. Unke service providers ne ye btaya ki agr aapko is connection ko kahin aur bhi shift karwana huya to wahan par bhi ho jayega. Ab mujhe is connection ko shift karwane ke liye kai baar email kiya hai, aur jab bhi main call krta hu to wo log bolte hai ke "sir aap nishchint rhe aapki puri help ki jayegi". Lekin is baat ko bhi aaj aprox. 10 din ho gye hai, jo abhi tak bhi shift nahi huya. Mera internet na chalne ki wajah se daily ka bhut nuksan ho rha hai, aur connection ka bill bhi generate ho rha hai. Aur ab to meri call bhi pick nahi kar rhe hai...

      Jagmit SIngh [protected]
      Netplus Broadband customer support has been notified about the posted complaint.
      I can try much timing, but they still hold me waiting, last day I am waiting on a call for 1 hour and 56 sec. Very bad behavior with customers. They didn't pick up any calls if I click on the option existing customer. if I can contact them from a new number and click on exiting customer then they picked my call. I attached a screen shot of call details.

      Shifting the connection - Comment #4096603 - Image #0
      Dear Sir/Mam please complaint here against any internet service provider
      Government website link => pgportal.gov.in

      => Click here to sign up => pgportal.gov.in

      => After Register Your Account and Login your Account

      => Lodge Public Grievance

      => click on I agree that my grievance does not fall in any of the above listed categories

      => Please select a Ministry/Department/State Government => Telecommunication

      => select main category broadband related

      => if no isp found in service provider list. change main category to others

      => Description

      => security code
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        N
        Nitish_kumar77
        from Phagwara, Punjab
        Mar 30, 2023
        Mar 30, 2023
        This thread was updated on Mar 30, 2023
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        Address: Phagwara

        I have been facing issue since a long time that my internet stop working on daily basis. Then i contacted the customer care people and they always say technician will visit and no body shows up till date. I’m doing work from home and it cost me alot when on daily basis my half days are getting marked. Please understand how important it is for a working person to have internet as my work depends upon it.
        Please m feeling ignorant and banging my head here and there. Please take some actions.
        +1 photos
        Netplus Broadband customer support has been notified about the posted complaint.
        Dear Sir/Mam please complaint here against any internet service provider
        Government website link => pgportal.gov.in

        => Click here to sign up => pgportal.gov.in

        => After Register Your Account and Login your Account

        => Lodge Public Grievance

        => click on I agree that my grievance does not fall in any of the above listed categories

        => Please select a Ministry/Department/State Government => Telecommunication

        => select main category broadband related

        => if no isp found in service provider list. change main category to others

        => Description

        => security code
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          R
          Rupinsa
          from Bathinda, Punjab
          Mar 21, 2023
          Mar 25, 2023
          This thread was updated on Mar 25, 2023
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          We inform you . Your netplus broadband wifi service is very bad .. we have contact You're customer care and Your dealer but our complaint is not resolved this happened again and again.. wifi have not properly working in where the modam is setup..sometime wifi is not working after somedays..not having proper range
          . If this happened continue like this I will close your net Plus broadband.. customer id [protected]
          Netplus Broadband customer support has been notified about the posted complaint.
          Dear Sir/Mam please complaint here against any internet service provider
          Government website link => pgportal.gov.in

          => Click here to sign up => pgportal.gov.in

          => After Register Your Account and Login your Account

          => Lodge Public Grievance

          => click on I agree that my grievance does not fall in any of the above listed categories

          => Please select a Ministry/Department/State Government => Telecommunication

          => select main category broadband related

          => if no isp found in service provider list. change main category to others

          => Description

          => security code
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            A
            Abhi9149
            Mar 21, 2023
            Mar 22, 2023
            This thread was updated on Mar 22, 2023
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            I used netplus broadband from September 2022 to January 2023. Now I have shifted to some new location so I returned the router to the agent who installed it previously. But yesterday I received a call that your netplus broadband bill is pending and you have to pay it. When I called customer care support they said that your account is already deactivated. I want to deactivate my account as I have returned the router after payment of all bills but as it was postpaid connection it is billing into my account every month. Kindly deactivate my account permanently. My customer number is [protected].
            Netplus Broadband customer support has been notified about the posted complaint.
            Dear Sir/Mam please complaint here against any internet service provider
            Government website link => pgportal.gov.in

            => Click here to sign up => pgportal.gov.in

            => After Register Your Account and Login your Account

            => Lodge Public Grievance

            => click on I agree that my grievance does not fall in any of the above listed categories

            => Please select a Ministry/Department/State Government => Telecommunication

            => select main category broadband related

            => if no isp found in service provider list. change main category to others

            => Description

            => security code
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              A
              Arwinder736
              from Jalandhar, Punjab
              Mar 20, 2023
              Mar 22, 2023
              This thread was updated on Mar 22, 2023
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              Address: Jalandhar

              [protected]
              +4 photos
              Netplus Broadband customer support has been notified about the posted complaint.
              Dear Sir/Mam please complaint here against any internet service provider
              Government website link => pgportal.gov.in

              => Click here to sign up => pgportal.gov.in

              => After Register Your Account and Login your Account

              => Lodge Public Grievance

              => click on I agree that my grievance does not fall in any of the above listed categories

              => Please select a Ministry/Department/State Government => Telecommunication

              => select main category broadband related

              => if no isp found in service provider list. change main category to others

              => Description

              => security code
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                N
                Nelopher khan
                Mar 17, 2023
                Mar 17, 2023
                This thread was updated on Mar 17, 2023
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                Hello... Kindly refund my order as my wifi is not working n ur wiring has been cutt off.. really a horrible experience...
                Netplus Broadband customer support has been notified about the posted complaint.
                Dear Sir/Mam please complaint here against any internet service provider
                Government website link => pgportal.gov.in

                => Click here to sign up => pgportal.gov.in

                => After Register Your Account and Login your Account

                => Lodge Public Grievance

                => click on I agree that my grievance does not fall in any of the above listed categories

                => Please select a Ministry/Department/State Government => Telecommunication

                => select main category broadband related

                => if no isp found in service provider list. change main category to others

                => Description

                => security code
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                  M
                  Mkv verma
                  Mar 15, 2023
                  Mar 17, 2023
                  This thread was updated on Mar 17, 2023
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                  Address: Village chanalo,district Fatehgarh sahib

                  I pay recharge on time but today net was not working after recharge pay. I was disappointed.
                  +1 photos
                  Netplus Broadband customer support has been notified about the posted complaint.
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                  Grand City Walk, Ludhiana Rd, Aggar Nagar - B Block, Bhai Randhir Singh Nagar
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                  Netplus Broadband reviews & complaints(390)
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                  M
                  Mkv verma
                  Mar 15, 2023
                  Recharge payment regarding
                  I pay recharge on time but today net was not working after recharge pay. I was disappointed.
                  Netplus Broadband customer support has been notified about the posted complaint.
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                  K
                  Kumarjatin
                  Mar 11, 2023
                  Mar 12, 2023
                  Net ko bar bar inactive kar raha hai
                  Maine 22 feb ko recharge kerwaya tha 600 rs ka ek din bhi net nahi chla sahi bar bar inactive ker dete h mujhe preshan ker k rakha h na koi phone milta h inka na email ka jwab dete h koi pls legal action liya jaye net plus company per
                  Netplus Broadband customer support has been notified about the posted complaint.
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                  dotindia
                  from New Delhi, Delhi
                  Mar 12, 2023
                  Dear Sir/Mam please complaint here against any internet service provider
                  Government website link => pgportal.gov.in

                  => Click here to sign up => pgportal.gov.in

                  => After Register Your Account and Login your Account

                  => Lodge Public Grievance

                  => click on I agree that my grievance does not fall in any of the above listed categories

                  => Please select a Ministry/Department/State Government => Telecommunication

                  => select main category broadband related

                  => if no isp found in service provider list. change main category to others

                  => Description

                  => security code
                  Dear Sir/Mam please complaint here against any internet service provider
                  Government website link => pgportal.gov.in

                  => Click here to sign up => pgportal.gov.in

                  => After Register Your Account and Login your Account

                  => Lodge Public Grievance

                  => click on I agree that my grievance does not fall in any of the above listed categories

                  => Please select a Ministry/Department/State Government => Telecommunication

                  => select main category broadband related

                  => if no isp found in service provider list. change main category to others

                  => Description

                  => security code
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                    K
                    Kumarjatin
                    Mar 11, 2023
                    Mar 12, 2023
                    This thread was updated on Mar 12, 2023
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                    Maine 22 feb ko recharge kerwaya tha 600 rs ka ek din bhi net nahi chla sahi bar bar inactive ker dete h mujhe preshan ker k rakha h na koi phone milta h inka na email ka jwab dete h koi pls legal action liya jaye net plus company per
                    Netplus Broadband customer support has been notified about the posted complaint.
                    Dear Sir/Mam please complaint here against any internet service provider
                    Government website link => pgportal.gov.in

                    => Click here to sign up => pgportal.gov.in

                    => After Register Your Account and Login your Account

                    => Lodge Public Grievance

                    => click on I agree that my grievance does not fall in any of the above listed categories

                    => Please select a Ministry/Department/State Government => Telecommunication

                    => select main category broadband related

                    => if no isp found in service provider list. change main category to others

                    => Description

                    => security code
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                      D
                      DKGamer02AI
                      Mar 9, 2023
                      Mar 10, 2023
                      This thread was updated on Mar 10, 2023
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                      My wifi package destined me to speed of 100mbps but it hardly gives more than 40mbps.
                      pls do something related to the issue.
                      Netplus Broadband customer support has been notified about the posted complaint.
                      Dear Sir/Mam please complaint here against any internet service provider
                      Government website link => pgportal.gov.in

                      => Click here to sign up => pgportal.gov.in

                      => After Register Your Account and Login your Account

                      => Lodge Public Grievance

                      => click on I agree that my grievance does not fall in any of the above listed categories

                      => Please select a Ministry/Department/State Government => Telecommunication

                      => select main category broadband related

                      => if no isp found in service provider list. change main category to others

                      => Description

                      => security code
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                        G
                        G_afsha
                        from Chandigarh, Chandigarh
                        Mar 6, 2023
                        Mar 6, 2023
                        This thread was updated on Mar 6, 2023
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                        Address: chnadigarh - 160025

                        I Would like to mention that I have been facing harassment for more than 02 months. In spite of many calls and repeated emails, I am still not able to get the waiver. The worst customer service i have ever seen from your side.

                        I am again requesting you to resolve the issue by today itself as the expiry date of my plan is 06.03.2023.

                        The details of my earlier email are as follows:-

                        I, G******a, user ID- [protected], want to state that the internet services were inactive in my area from 15 December 2022 to 17 January 2023 due to which we have faced a lot of problems and inconvenience.

                        When I called your customer care they assured me to give compensation for the same.

                        however, its been 2 months they are just misguiding me and not doing any thing to resolve the issue.

                        worst customer service as well as other service provider. not recommend to go for this connection.
                        Netplus Broadband customer support has been notified about the posted complaint.
                        Dear Sir/Mam please complaint here against any internet service provider
                        Government website link => pgportal.gov.in

                        => Click here to sign up => pgportal.gov.in

                        => After Register Your Account and Login your Account

                        => Lodge Public Grievance

                        => click on I agree that my grievance does not fall in any of the above listed categories

                        => Please select a Ministry/Department/State Government => Telecommunication

                        => select main category broadband related

                        => if no isp found in service provider list. change main category to others

                        => Description

                        => security code
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                          G
                          gouravsahni
                          from Jalandhar, Punjab
                          Mar 6, 2023
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                          Username and password

                          Address: Sailkiana, Phillour,Jalandhar 144419 Punjab

                          Please help me password change...
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                          T
                          ThisIzCorgi
                          Mar 4, 2023
                          Mar 6, 2023
                          This thread was updated on Mar 6, 2023
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                          Address: Ludhiana

                          I specifically requested the customer care to guide me on how to avail the new double speed plans, I was asked to make a payment of 2945/= online and it was for 5+1 months. But after making the payment on their website using my customer ID [protected], I am still on old 50mbps plan. And when I ask them why?, they say you have to have active plan. But when you have active plan they say wait for it to be inactive?
                          +1 photos
                          Netplus Broadband customer support has been notified about the posted complaint.
                          Dear Sir/Mam please complaint here against any internet service provider
                          Government website link => pgportal.gov.in

                          => Click here to sign up => pgportal.gov.in

                          => After Register Your Account and Login your Account

                          => Lodge Public Grievance

                          => click on I agree that my grievance does not fall in any of the above listed categories

                          => Please select a Ministry/Department/State Government => Telecommunication

                          => select main category broadband related

                          => if no isp found in service provider list. change main category to others

                          => Description

                          => security code
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                            S
                            sumit005
                            Mar 2, 2023
                            Mar 2, 2023
                            This thread was updated on Mar 2, 2023
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                            Wifi is not working and service team is not responding.
                            Netplus Broadband customer support has been notified about the posted complaint.
                            Dear Sir/Mam please complaint here against any internet service provider
                            Government website link => pgportal.gov.in

                            => Click here to sign up => pgportal.gov.in

                            => After Register Your Account and Login your Account

                            => Lodge Public Grievance

                            => click on I agree that my grievance does not fall in any of the above listed categories

                            => Please select a Ministry/Department/State Government => Telecommunication

                            => select main category broadband related

                            => if no isp found in service provider list. change main category to others

                            => Description

                            => security code
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                              D
                              Feb 27, 2023
                              Feb 28, 2023
                              This thread was updated on Feb 28, 2023
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                              Hi my netplus modem is dead from past 25 days i have complaint daily on customer care but no one is arriving at my home with new modem i am very frustrated. I have contacted customer care they always open ticket but no is really working on complaint.. My customer id is [protected] . Please solve my problem by installing fresh new modem to my home i am very frustrated. I will not pay my this month bill because i have not used internet
                              Netplus Broadband customer support has been notified about the posted complaint.
                              Dear Sir/Mam please complaint here against any internet service provider
                              Government website link => pgportal.gov.in

                              => Click here to sign up => pgportal.gov.in

                              => After Register Your Account and Login your Account

                              => Lodge Public Grievance

                              => click on I agree that my grievance does not fall in any of the above listed categories

                              => Please select a Ministry/Department/State Government => Telecommunication

                              => select main category broadband related

                              => if no isp found in service provider list. change main category to others

                              => Description

                              => security code
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                                K
                                kapish sood
                                from Dasuya, Punjab
                                Feb 27, 2023
                                Feb 28, 2023
                                This thread was updated on Feb 28, 2023
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                                Address: LUDHIANA

                                I have paid 6 months advance payment of rs.3000 till now it has not been updated in their system i have given upi reference no. To them but of no use.Please help me with the refund as they are not helping with my issue
                                +1 photos
                                Netplus Broadband customer support has been notified about the posted complaint.
                                Dear Sir/Mam please complaint here against any internet service provider
                                Government website link => pgportal.gov.in

                                => Click here to sign up => pgportal.gov.in

                                => After Register Your Account and Login your Account

                                => Lodge Public Grievance

                                => click on I agree that my grievance does not fall in any of the above listed categories

                                => Please select a Ministry/Department/State Government => Telecommunication

                                => select main category broadband related

                                => if no isp found in service provider list. change main category to others

                                => Description

                                => security code
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                                  I
                                  IrshadDar
                                  from Pulwama, Jammu and Kashmir
                                  Feb 25, 2023
                                  Feb 27, 2023
                                  This thread was updated on Feb 27, 2023
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                                  Official Sites Not Working On Netplus WIFI

                                  All official sites like ciat.vodafoneidea.com, webmail.vodafoneidea.com
                                  etc are not working on netplus wifi.
                                  I tried to contact the local netplus representative many times but unfortunately he had blocked my contact
                                  number.

                                  It is state of concern that whenever customer needs any sort of
                                  assistance from Netplus field team, no one is available on realtime
                                  basis....
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                                  Rashi1958
                                  from Jalandhar, Punjab
                                  Feb 23, 2023
                                  Feb 25, 2023
                                  This thread was updated on Feb 25, 2023
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                                  I am not able to use internet since yesterday...
                                  Netplus Broadband customer support has been notified about the posted complaint.
                                  Dear Sir/Mam please complaint here against any internet service provider
                                  Government website link => pgportal.gov.in

                                  => Click here to sign up => pgportal.gov.in

                                  => After Register Your Account and Login your Account

                                  => Lodge Public Grievance

                                  => click on I agree that my grievance does not fall in any of the above listed categories

                                  => Please select a Ministry/Department/State Government => Telecommunication

                                  => select main category broadband related

                                  => if no isp found in service provider list. change main category to others

                                  => Description

                                  => security code
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                                    J
                                    jrooprai
                                    from CHANDIGARH, Punjab
                                    Feb 20, 2023
                                    Feb 25, 2023
                                    This thread was updated on Feb 25, 2023
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                                    Chandigarh MC dept has cut down Netplus Internet cables in dec 2022 1st week . From dec 2022 to till now they have not able to rectify and restore their internet services to us .
                                    But they are continuously sending their bills to us for no working internet and saying us to pay the bills and not ready to activate the account .I am unable to understand how can they charge us the bills for non-functional internet services .Pls help us .
                                    Netplus Broadband customer support has been notified about the posted complaint.
                                    Dear Sir/Mam please complaint here against any internet service provider
                                    Government website link => pgportal.gov.in

                                    => Click here to sign up => pgportal.gov.in

                                    => After Register Your Account and Login your Account

                                    => Lodge Public Grievance

                                    => click on I agree that my grievance does not fall in any of the above listed categories

                                    => Please select a Ministry/Department/State Government => Telecommunication

                                    => select main category broadband related

                                    => if no isp found in service provider list. change main category to others

                                    => Description

                                    => security code
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