Netplus Broadband — connecting services

Address:

Hno. 82, Ward No.2 Dashmesh Enclave , Mundi Kharar 140301 Punjab, Hno. 82, Ward No.2

I sandeep singh mazroll mail regarding my internet connection id: [protected] and ref no.[protected]
And token no..[protected] complaint not resolve till morning from yesterday 2pm.
I already pay the bill on 14th april 2020 at 8:50 pm and on 24th april 2020 internet disconnected by you... After pay full bill on 14th april 2020 at 8:51 pm by indusind bank credit card online... I continues call on your customer care[protected] they continue misguided me that they activate my internet after 2 hour...
Even they can't check my mail which i were send you on 24th april 2020 at approx 2 pm regarding bill and attached copy of receipt.
Today at 8:15 am i again call at your customer care and your executive told me that i have billing issue and pending bill even now they can't check my mail regarding bill.
She told me that after 9 pm mail department open and chk my mail than we connect your inter connection... Means approx 1 day without internet. Means you harassing me during lockdown period