[Resolved]  Netplus Broadband — internet not working last 3 months

I have been calling daily netplus customer care that my home net is not working, they are telling me that it will work in 4hours.13 months has passed and still the net is not working. Moreover they have sent the bill even when the net is not working.
My registered emai is:[protected]@gmail.com
My client id is [protected]
I want to discontinue my connection i'm so much frustrated.
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Jun 12, 2019
Complaint marked as Resolved 
When problem solved the i continue my connection other wise i disconnected my netplus connection and i m not pay any payment because m vry frustrated by your service
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    Grand City Walk, Ludhiana Rd, Aggar Nagar - B Block, Bhai Randhir Singh Nagar, Ludhiana, Punjab, India - 141012
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