New India Assurance — reimbursement claim towards health check individual mediclaim policy individual mediclaim policy no.[protected]

Address:	600073
Website:	greivance redressal

Grievance ticket no.[protected] dt 30/11/2017,[protected] dt.7/12/2017,[protected] dt.15/12/2017
I claimed for reimbursement of health check for b. Jagannathan-self and janaki jagannathan-spouse. Both the bunch of claim along with all attachments in pouch and posted through speed post on15/11/2017 vide their no. Et[protected]in. The indpost very promptly se3nd sms on 17/11/2017 that the much was delivered your bangalore office.
Your bangalore office confirmed that they have received both the claim of mine and my spouse through one such only and they then there docketed back to vedal chennaioffice on the same day in pouch only since the policy was issued by your chennai office.
To day on enquiry i was informed that my spouse “janaki jagannathan” claim has been approved for rs.2000/- and further stated that there is no status on my reimbursement claim. Your representative made me to shuttle in between chennai office and bangalore office onto free number for the last 3 hours without any fruitful solution to my complaint.
Even your executives ms geetha, priyanka to quote a few of them irresponsibility behaved and could not find any solution on the contrary to ask me koto contact me chennai office and bangalore of vis-versa.
This is to surprise that how the chennai office claim dealer had picked up the bunch of my spouse’s only from the same pouch and dropped the other bunch irresponsibily and causing mental torture to this senior citizen by way of making him to shuttle between chennai and bangalore and visa-vis?
Is anyone of the senior manager wouldseethis email and respond positively???
Email id [protected]@gmail.com
B. Jagannathan
[protected]