Times Of India - Chennai Edition — NON RECEIPT OF NEWSPAPER

Address:Chennai, Tamil Nadu

I am a subscriber of Times of India Paper in Chennai from the time it was reintroduced here. The problem I am facing is that I am not getting my papers regularly. Even today, I did not get my copy. I had made 3 calls to the delivery agent; and even lodged a complaint with the Times group here in Chennai. The reply I got, is that they have taken up the matter with the agent and it will not happen again. This is not the first time, and I got the same reply from them earlier. The call to the helpline was made around 8.15 AM. Why did they not make sure that my copy was delivered later in the day?
I would like to know if any action will be taken on this complaint.

Michael.C.S.
[protected]
[protected]@sify.com
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Times of India- Chennai Edition — Non Receipt of News paper

I am a founder member of chennai edition. After one year i renewed my subscription and the order number is NAB 028980.

For last one week I am not receiving the news papaer. On checking with the delivery Boy i came to know that the agent instructed him not to give the papaer since he has not received instructions from TOI.

It is surprising that after paying advance amount and getting the paper for last 15 months iam getting such a traetment. The Newspaper agent is Mr. Somasundaram and the location is Sholinganallur.

( Is he selling my copy of the paper to somebody else and getting more money?)

May I request you to look into the matter and sort out the problem?

Can I also have the telephone number of concerned person so that i can contact him?
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