Next.co.in — regarding service issue with hyundai led tv

Address:

79/8, shipra path ,Mansarovar, 302020

I purchased hyundai led tv, model - ledtvhy3285hhz-z of serial no[protected], licensed by hyundai corporation, korea.
In warranty period, due to panel issue, i raised a complain for hyundai 32 inch led tv, compaint no is - jai[protected] on 18 nov.2018.
My issue is still not resolve yet. What should i understand about, i am suffered with service of your esteemed organisation.,
It is request please look in to matter and resolved my issue asap.
Thanks,
Subhash