[Resolved]  Next Retail India Ltd. — Complaint against deficiency in respect of Videocon LED Television Model No. VJW32HH

Address:

Kolkata, West Bengal

To,
Next retail India ltd.


Sub: Complaint against deficiency in respect of Videocon LED Television Model No. VJW32HH


My Client: Sri Swapan Dutta, residing at D/50/1, Rabindra Pally, Kolkata-
700086, Mob No. [protected]


I, under instruction and on behalf of my above named client do hereby write you as follows:
That my client as above named purchased a Videocon LED T.V. (Model No. VJWH32HH-NFA) from one of the authorized dealer of Videocon NEXT Baghajatin” on 02.11.2013 and subsequently some technical fault resulting typical noise was found from the same. Subsequently my client intimated the same to the authorized service provider of Videocon Industries Ltd. and subsequently the men/agent of the service provider, after necessary inspection recommended replacement of the said LED T.V. for consumer satisfaction.

Thereafter authorized dealer of Videocon Industries Ltd. namely “NEXT Baghajatin” having its place of business at 56, Raja Subodh Chandra Mullick Road, Kolkata- 700032 replaced the same LED Television set but unfortunately the same problem again started to continue in the replaced set also. Subsequently my client informed the same to the retailer namely “NEXT Baghajatin” and also the authorized service provider of Videocon but till today there is no whispering on their side regarding its solution, although several correspondence were issued from the both sides.

In this content, I on behalf of my above named client do hereby request you to do the needful regarding the replaced T.V. within 15 days from the date of receipt of the notice failing which my abovenamed client shall have no other alternatives than to move before the appropriate legal forum for the proper redressal holding you liable for all costs and consequences, which please note.


Thanking You,

Yours Faithfully,

Debleena

(Advocate)