Nextra Teleservices — pathetic customer service nextra broadband

Address:

Gurgaon, Haryana

Nextra broadband.. It's better you go out of the market.. You people don't have sense to deal with customer. You have communicated to me that you are providing special plan in our society due to conflict with airtel. But there seems to be lot of miscommunication among yourself. Your executive don't know what they are selling and what they need to provide. You people told me that i'll get 100mbps speed along with unlimited calls in 799 per month with zero installation fee. When executive came to collect the payment he asked for 1500 more for landline registration.. I paid that.. Again executive who came to configure the internet asked for 500 more as a part of installation. I denied to pay. They configured the internet on 19th but it started working on 20th only that too with 50mbps speed. Land-line is not working yet. My humble request is remove nextra from my flat, re-configure airtel and refund my money which is rs. 2713. Pathetic customer service.