Nissan Motors Complaints & Reviews

Hi my name is borpatla rajesh.I had booked nissan magnite xe varient from vibrant nissan(dealer) erragadda hyderabad on 13 jan/2020.They have given a commitment i.E they will delivery magnite xe in the month of march.But now they are saying delvery will get delay as per huge bookings.Iam not satisfied with their reply.Pease start delivering xe as nissan had created a trust by introducing a great product after a long time and please dont break it by dealying the delivery.

No action despite complaints. I m still struggling to get my vehicle delivered despite making full payment. I booked my vehicle at Neo nissan sec 3 Noida showroom and i have no clue of my magnite car which i bookd in Dec 2020 as showroom staff committed dekivery in jan end. No one in showroom recieves the call. My no.is [protected]

I had booked Nissan Magnite Xe variant from Ajmer(Rajasthan) dealer on 28dec20.
I was assured by my dealer that car will be delivered in 4 weeks but car was not delivered, when I contacted him he assured me that my car will de delivered on February first week but that also not happen now Nissan's dealer is telling me he doesn't know when will my car will be delivered.

This kind o[censored]nprofessional from a company like yours is not acceptable, My hopes were high regarding the Nissan company, but now all I can see is bad service and unprofessionalism.

I hope you take action against it or I have to go to consumers court.

Rafiq Ahmed Khan

I was committed to recieve delivery of my Nissan magnite by Jan end feb 1st week which i have still not recieved. Moreover my calls are not getting answered and everytime i go to the showroom i am asked to wait and ultimately they give a false commitment of delevery in next lot. The way showroom sales people behave is not at all acceptable. Nissan is a big brand but your your service is extremely poor.

My name is Sajan Mooketh and I am writing this mail to bring to your notice about my service experience with EVM Cars, Nettur, Cochin-682040.

I used to give my sister's car (Nissan Micra Registration No: KL 11 BK 5032) for service at EVM Cars, Nettur, Cochin 682040. I had given the car for its periodic service in September (Date:[protected] and they delivered the car duly after the payment of the service amount.

Later In January[protected] I had given the car for another periodic service and the service manager had recommended to change both rear shock absorbers and radiator fan and also said the extended warranty has got expired because of the earlier service not being recorded as periodic service. So, I must bear the cost for the same out of my pocket and this will cost roughly around Rs 12000/-

Earlier during the September 2020 service, I had been told that oil change is not necessary then and this can be done later in the next service, but they never told me the service will be considered as general service and extended warranty will also break if it has not been recorded as periodic service. This has happened because of the communication problem from the service centre and now I have lost my extended warranty also.

I am pretty much regular for car service and never missed one. The service request form which I received from the service centre in which it is clearly written the type of service is “PS (Periodic Service)”.Yet they marked my service general service.

Please look into the matter ASAP.

Looking forward to hear from you

Hello
My name is Kiran Kumar Yadav and i booked nissan magnite xv non turbo white colour with booking id -[protected] on 30th december.
I want update regarding dilivery of my car pls confirm.
Can i take insurance for my car from any insurance company as when i am comparing the dealer price for insurance there is a difference of nearly 10-12k which is a handsome amount.
Pls suggest me
Regards
Kiran Yadav
[protected]

Myself Bishwajeet Chowdhury PAN No AIBPC3751H booked magnite XL Variant on 15/12/2020 But Salesman Approached me For XV WHITE While booking i told them i want It on 16/02/2021, and salesman assured me for same . But on 25/1/2021&26/1/2021i received booking confirmation massage, I Feel Salesman & Dealer Cheated me
Kindly Check is it Any Possibility that I Get Delivery on Time I already sell my old car & Finance formality completed in Bank as per salesman assurance, IF Negative possibility of my Delivery then i go for Vitara Breeza (Maruti)They assured me delivery on time and cancelled my booking with Nissan as per Compliance.
Dealer :- TITAN NISSAN RANCHI -JHARKHAND
MY CONTACT INFO:-[protected]
EMAIL:[protected]@rediffmail.com

Hi All, I was very happy while booking the Nissan Magnite XV at Surya Nissan Marathahalli Showroom Bengaluru on 19th January 21 with the promise of delivery of 45 days. But my happiness didn't stay long when I called up a Nissan representative last week since I haven't received any confirmation mail or call of booking, I was told I will not receive any confirmation now it would be only during the car allocation I will get the call and mail, but to my surprise came to know that now it would take 3-4 months for delivery. I was very disappointed with the change in date and breaking the trust of the customer, even I had a call with the Sales manager but he too just acted to scold the representative and all went in vain. One more thing is that believing the words of Nissan representative I have sold my car and now being cheated by representatives of Nissan I have been left in lurch in this time of covid without a car. I had a plan of buying a Baleno or Magnite, by looking at the impressive features of Magnite I booked Magnite but now left in nowhere because of cheating by sales representatives on the delivery date, there is a price hike of around 40 K for all other branded cars as well as for Baleno. I am very dissatisfied with the kind of distrust and disrespect given to me. Once the booking was done I was able to see the change in the response of the sales representatives, I needed to call multiple times to get clarification on my delivery date. Even during the exchange of my old car I was given wrong information multiple times that the representative will visit my home for estimation but it never happened then I sold my car outside. In every aspect I have been cheated and have caused trauma and loss of time and money.Today I have unwillingly cancelled my booking because of the break in the trust and cheating. I hope I will get justice in this matter from you. I am attaching the booking receipt as well as the cancellation acknowledgment with this mail.

I am customer of your company and using datsun redigo. After a small accident with a scooty my car is dameged a little. I send the car in your service centre on 08 jan 2021. Till date car in not ready and after conversation said that it will take another one week.
Now, my concern is that
Who is responsible for this late.
Can i get any compensation against the servise centre.
Please solve the issue.

Birendra kumar chaurasia
Mob [protected]
Jabalpur M.P
CAR NO MP20CG 5892 REDIGO

Dear Sir,
Firstly, I congratulate you and your team for successful launch of Nissan magnite and surely the success will be double when its customers are happy.
With subject to the reference I have to state that I have book Nissan magnite (Turbo CVT variant)on 21 December, 2020 in Dhannvi nisaan dealer of the Nagaon district of Assam. The car is yet to be delivered. This is not the issue.
The issue is 2 days back, the dealer sales person Miss Trilochana Medhi call me and said that extended warranty is compulsory for delivering the vehicle to its customers. I at once call Nissan customer care toll free number and they told me that it is not mandatory at all. When I informed the dealer about the version of customer care they again refused it by saying that they cannot deliver it without extended warranty and they does not care what nissan says. Whether my knowledge is concerned no car company made such a strange decision. Please clarify the issue for the greater benefit of customers.
Thanking you,

I took my car for repair to your workshop on 10th January 2021 at around 11 AM after talking to your service manager. The job was allotted to Mr Firoz and I went back after completing the paperwork for insurance services. The survey was done by insurance personal and approval was received in 2 days and was informed about it by Mr Firoz on phone.

But subsequently your guys are sitting on car as they have not received the parts as yet. Are you all are living in stone age and parts take more than 2 weeks to arrive that too within India. All flights operations have been resumed and then it is taking so long.

Perhaps you guys think that car is not essential but a showpiece item and not required by owner. I am spending 1200 INR daily on my cab. Do you think I made a mistake by taking my car to Neonissan? Why dont you guys display it that we cannot provide services so that If someone gives his/ her car to your workshop then it will be their own responsibility? As such also I am fed up of Nissan services. The Zedex workshop is known for stealing parts from cars. So I shifted to Neonissan but unfortunately it is also going on same route.

Who is going to compensate for the troubles faced by me due to noncompetence of Neonissan workshop?

Hope I will get some answer to my agonies if some professionalism is still left intact in you guys.

Dear sir
I have purchased dutson redi go on 13 Nov.2020 . but dealer not give me my card and no.plate .no responds given in phone, I request many time .
Now they not recieved my phones.
So please do need ful.
Dwarkadas Gupta
Trilok Nagar dewas.

I have booked a NISSAN MAGNITE car 1 months ago.At the time of booking they told me that they will deliver the vehicle with in 1 months And before 15 th January 2021...later they changed their statement and told us that nissan company they delaying delivery. we have waited till last month.then 1day they called us nd told us that the vehicle is ready nd asked us to pay the full amount nf we do d same...But later they said that the color we have specified is not available nd another color is available and if we are interested we can take that...we refused to take that vehicle...now the waiting period o[censored]s is over and till now they didn't deliver us the vehicle and also our money is with them...they holding our money.not deliver the vehicle as promised earlier and cheques keep pending due to the Nissan Head office issues.

Nissan showroom details below:-

Saji K. Oommen

AGM (Sales)

MARIKAR AUTOMOBILES & SERVICES PVT LTD

NH47 Bypass, Anayara P.O, Venpalavattom, Trivandrum-695029
Board Line: +[protected]Mobile: +91 [protected]
Email: | [protected]@marikarnissan.co.in | Web : | www.marikarnissan.com |

Kindly help us immediate effect.

Regards,
Priya
[protected]

I have booked nissan magnite XV PREMIUM SANDSTORM BROWN, on date 8th dec 2020 against the name of Mrs Poonam Devi at Shuhul motors jammu (j&k).
I have made the payment in advanve..I have not got the vehile till now as promised..Morever they have been provided with demo vehicle but still they are not giving test drive even on repeated request.. they have also taken the handling charges in extra against the ex show room value makimg it more costlier ..Kindly provide the vehicle at the earliest as promised and arrange test drive

I have booked nissan magnite XE varient on[protected] at ganpati nissan varanasi. sales persons are forcing me to purchase either xv varient or Datsun redigo+ . We all medicos from trauma Center Institute of medical science Bananas Hindu university varanasi are disappointed with nissan sales personnel's behavior.

Dr. Rahul
Mobile - [protected]

Dear Sir/Madam,

I have booked a Nissan Magnite XE on 09th Dec 2020 at PROVINCIAL NISSAN, Nagpur. On 30th Dec 2020 I have visited for test ride & was disappointed very much due to the following reasons.

1) At the time of booking I was told that the vehicle will be ready for delivery by March 2021. I was told that I can change variant at any time. But it was not informed that if I changed the variant then it would impact the delivery time. Today I have changed my choice to XL 1.0 Non Turbo and was shocked to know that delivery will be 24 weeks from today.
2) Test ride was given for 1 minutes only of Turbo verson . How can someone analyse the performance of your vehicle in one minute trial ? I am surprised with this. Your people told that they have this much permission only for test rides. Non Turbo variants will be available for test ride only after 15th Jan 2021 but 100% refund on cancellation will be given upto 10th Jan 2021. This is very horrible.
3) I am not happy at all with the kind of response from your team.
4) If I have such experience on booking only then I am worried how your response will be after purchasing the vehicle.

Please let me know the exact time of delivery of Magnite XL 1.0 NT. I can't trust on Dealers words.
PFA my booking note.

Thanks & regards

Vipul Shende
[protected]
on

I have pre booked nissan magnite ...
I have done insurance...registration no...but still i have not yet get my car till date...Company changing the delivery date everytime...i am just fed up...
Before delivery bad service...after delivery what service i will expect...
I am from hooghly..west bengal ...
My name is JIT SAHA
I have pre booked the car to AUTORELLI PVT LTD, KOLKATA..

The vehicle when left at the service centre for service we are told that it'll take few days to work on it and then thy end up taking months!
Service must have a timeline, it can't just take FOREVER.
Extreme inconvenience from Nissan services.

We visited to the nissan service centre to purchase wire of AC to heater but they refused to give.
says that only we have authority to chage the part and they tell us some extra services that these services are also compulsory along this.
that is completely unnecessary.
and makes the bill of around 5500.
this is completely unsatisfactory.
they are behaving like uneducated completely mannerless, incorporative staff.

I purchased a Nissan micra xv automatic from EVM Nissan calicut kerala 3 years back. Paid loan amount and transferred to the dealer and a balance of thousand something to get after final bill (what bank transferred and the actual bill of vehicle from dealer). I am calling continuously to the showroom about my refund and they are behaving irresponsible and till I did not get my money back.