Nobroker — AC servicing/repair

Hi team,

I have booked for ac repair service on april 1 st through no broker for which i paid 329/- the technician came at night 9pm and did something until 12 am. He said it is done and problem was with the gas and it will be 2678/-. I paid the amount as informed. Now when i turn on the ac. It is still the same as it was before and it's not cooling the room. They are looting customers money by hiring unprofessional people. Please help to get my ac issue sorted.

Regards,
Vijay kiran
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NoBroker customer support has been notified about the posted complaint.
Apr 03, 2024
Updated by velagapudivijay
Just for an update got a call from No broker and they said they are looking into the issue. I am really not sure why these people are playing with our money. Since the service is online and its transparent we reach out to online partners and even these people have started cheating by employing poor technician who cannot get the AC serviced. Please get my Services or refund my total amount. 3007/-
I had paid 639/- for servicing as well. However, since it was not from Nobroker app. I am fine to leave it. If you cannot arrange a technician, refund my amount of 3007/- . I hope some one is checking this. Will keep further updates for day 2 with there status in this place and as well as Twitter.
Apr 04, 2024
Updated by velagapudivijay
Finally after a lot of follow up, today the same technician came and said that the Outdoor Unit PCB is faulty and it is not working due to which Cool air is not coming.

If this is the case then why in the first place was the gas refilled? He said to contact Daikin Customer care and get it checked.

I raised the request initially because my AC was not getting cooled at all. Now even after I spending 3007/- I am having the same problem. What is the use that I paid this much amount if it is worth less?

I will contact Daikin and get my AC checked. Please refund the amount which I have paid since my issue has not been resolved and I unnecessarily have spent that much amount. Please do not hire unqualified technicians, if there is a problem he should be able to check it and get it fixed, if he cannot do it what is the user?

He even didn't bother to check the issue with the Thermostat if the issue is with Thermostat or not.

This is really frustrating, totally unacceptable. If the issue is not resolved what is the use of paying that amount.

I would like to get a complete refund since my issue is not fixed even after spending the amount.
 
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