NoBroker Complaints & Reviews

I made transaction on Sept 1st thru payzapp.
They have put my transaction has been on hold due to thought of suspicious transactions. They said refund was initiated .
I haven't recieved it till now.
There was no much response from customer care to find out where refund is stuck and resolve the issue.

Attention no broker
My name m. Ramakrishnan - 72 years

I have registered my mobile number [protected] for renting my flat at chennai and uploaded the photos of my flat after downloading the no broker app.

I am getting messages on my mobile stating the photos are not uploaded.
After talking to [protected] again uploaded the photos.
Later i get a message if i am looking for a rented house in bangalore.
Totally irrelevant and irritating, so again call your bangalore office, since a senior citizen is harassed.
Instead of no broker, i should call it as nuisance broker.
I get message from different mail 🆔. Please stop.
Try to get a tenant for me.
Thanks
M. Ramakrishnan

Hi team,

I have paid rent for my parents through no broker. But i was unable to submit the rent agreement due to lockdown. Since both my parents are aged and i cannot risk them to go out for rental agreement in this situation.

I have got the refund reference number and customer care said that it will take 7 days to transfer to source account. But it is almost 2 weeks and now also, customer care says the same 7-8 days deadline.

Please resolve this at the earliest. It is our hard earned money..

I have vacated the rented property on 14th sept 2020. Till date nobroker has not returned my deposit. The executives do not answer calls. There is no clear escalation matrix or numbers given. The deposit is a significant amount of rs 1 lakh.

Nobroker team has told tall lies to extract inr rs 8849/- from me on 29th of august late night with a order number:[protected] on aug 28, 2020 9:52 pm. Once paid, i found no such service than just cheating so on 30th i requested to refund and also have been requesting in twitter, and nobroker mobile app. For the 2nd time i see they said yesterday complaint is addressed but still i have not got my money. My name is pallabita nanda, register number is 91778016*. I took a subscription on 29th august 2020 after talking to anirudh yadav. Anirudh called me 8 times just in one day and said if you pay today, over weekend lots of will come for site visit. And its will be sold just in 30 to 40 days, you will get a local relationship manager who sell the property very quickly. Next day 12 pm some named tejaswini called and said everting is false, there is no office in hyderabad so no local executives and there is no guarantee etc. I feel cheated with their unfair trade practice and very disappointed with their false services advertisements so immediately i said cancel and refund the payment. Since then i have been told we have processed and will refund but that never happens since 23 days. I sincerely request to help refund my subscription fee of inr rs 8849/- to me. Also advice if i can to put a cybercrime complaint against nobroker technologies solutions pvt. Ltd.

Registered number [protected], seven zero five eight zero seven two zero four three...
Took a freedom 999+taxes package in july 20
Package never got activated and refund request has not been processed from last 1 month now...
Called their backend atleast 15 times for refund but no avail...
Absolutely rubbish and pathetic service...
Third grade...
Chors

My name is r. Kannan. I took a subscription on 9 september 2020 after mr satishkumar called me a few times to explain the merits of the subscription and the services. Ms. Sneka then spoke to me promising a listing. I was not sent any listing. Instead, i identified three properties from the website. I saw two of them today one in mandaveli and the other in indira nagar. The mandaveli property was despicable. The indira nagar property was disappointing.

I feel rather disappointed with the services and the kind of properties listed. The eagerness shown in obtaining a subscription was not followed through. More work needs to be done on the properties like photographs and more details so that any expectations can be minimal and disappointment reduced.

I would be grateful if a portion of the subscription is deducted and the rest returned to me. I regret that i don't wish to avail of your services.in the end no one had the courtesy to tell me that my request was rejected. I had to call several times to even find this out. They said i had availed their services. This is incorrect and untrue. How they could be this dishonest for a sum of rs 3500. These are people who have no professionalism, culture nor a sense of integrity. Sad.

I make rent pay of 11500 for my office to my landlord through credit card. Payment with 1% commission deducted from credit card and they confirm 2 days tat to transfer into other account. Now its about 4 days and money didn't transferred. Now when i called they told me to upload rent agreement, which i don't have with me. They said without rent agreement they didn't process the payment. I told them to refund, again they said that 2% will be deducted and refund process after 7 working days. What the hell they charge 3% to refund my amount to me. What a brokerage.
Requesting you all not to go with nobroker this is a fraud company.
I am still waiting for my refund.

Delivery mode changed from separate to shared vehicle. Broke many items and some missing.

These people lied everything at the time of booking. Even they are not processing insurance claim

The issue that i have experienced was: i had taken premium package from no broker which promises refund if we find flat outside of no broker. We had found a flat after 4 weeks of visiting the falt and booked one flat through no broker for 30k per month. We had few other options that we liked before but this was the best one so we booked. After 2 days we got a call from no broker saying the flat price will be 40k per month. By the time other flats we liked were rented out and we had to shift out of our current flat in next 3 days as we had already booked a flat. We had to go with a brokerage property with higher rent as we didn't had any time left in our hand to shift. Now no broker is not refunding my money for the booking amount nor the payment i did for money back premium plan. We also had done movers and packers from no broker and taken a insurence for 2lakh. The shifting was completed at around 8pm and webwere informed we can inform no broker for any damages within next 48 hours. We informed all damaged items by next day evening with images and no broker is replying to us after a week that it's been a week we cannot process the insurance. They are cheating on us on every stage and stealing our money.

I got call from SBI credit card section his name is Elakiya staff no:20206 Kodambakkam chennai she told that ur card having a reward points u can update upto 540000 but the amount was detected from my sbi credit card is Rs.17675 on today 3:43pm 16/09/2020 pls give solution for this she told you will got amount within 2hrs after that i think its a fraud call

I upgraded my free listing to rent out a 3 bhk flat through nobroker to a paid plan called moneyback plan worth rs. 7668.82 on 27th august, 2020.in this, i was allotted a relationship manager who was supposed to coordinate with all the prospect tenants and give them relevant details regarding the flat. If the prospect fits my requirements, then that person's contact number is shared with me, and a visit to the flat is arranged. After a week o[censored]nsuccessfully giving me bogus leads, i informed the nobroker team to change the relationship manager on 2nd september 2020 - but to my dismay, the relationship manager downgraded my listing citing 'technical reasons'; which was completely unprofessional and unfair on nobroker's end.
Since then, this paid plan has been working like free property listing with zero benefits of the paid plan.
I have sent 2 mails requesting nobroker to refund the complete amount of rs. 7668.82 - because not only was the paid plan of no use - i am also being treated unfairly deapite being a loyal customer of nobroker for the past 7 years.

I had listed my property on premium listing with money back guarantee - which stated that within the contract period if they fail to rent my property, i get my money back. Or if i rent my property through my sources, they refund me my money.

Now i found a tenant (Mr. Ravi Sebastian) through 99acers and rented my property to them of which i have all proves. He had enquired on NoBroker, but never scheduled a meeting or anything. Just for this NoBroker says that the tenant has come through them and they have all recording that the tenant has confirmed that NoBroker has helped get the property etc... When asked for those proves, they deneyed.

Now they are not ready to talk or give me my refund. Let me know what u can do in this matter...

I have taken relax plan from no broker to rent our my property in chinchwad, pune

After 3 working days of payment 3500 inr still my plan is not activated
Every time they are giving same excuses that internal disputes, we have assign a wrong plan to you. It could be a marketing error or technical error

No solution so far after 3 working days from the date i made payment and no broker team is saying my plan is non refundable so this is a pure cheating that they are not providing service and nor giving money back.

I will strongly suggest never ever take any paid subscription from no broker team

On 30/7/2020 one inatherise person dynamically useing my credit card deatils debited Rs 10089.99 and the same amount was paymmennt to the merchannt paytm* Nobroker technol Bangalore karntak. So I request to look into thhe matter annd refunnd the amount

Took a freedom 999+taxes package in july 20 with registered mobile no [protected]...package never got activated and refund request has not been processed from last 1 month now...Absolutely rubbish and pathetic service...Third grade...

Bought a rental freedom package 999+taxes in july 20 with registered mobile no [protected]
Till date package is not activated and refund request is pending since last 1 month.
Have called their customer service 15 times for refund but nothing till now.
Everytime same answer, have escalated to concerned department and within 48 hours will be resolved but nothing happens in 48 hrs

Fraud company and rubbish and pathetic customer support.

This will go to media if not resolved...

Beware of NoBroker... glib talk brokers masquerading as NoBrokers and taking their NoBrokerage!

If you need virtual selling of your property without any real attempt, take a paid plan from NoBroker!

The guy repeatedly called me to sell a moneyback plan. My flat for sale with money back option. I negotiated so that if it’s not sold, I convert it to a rental plan with difference amount refunded. So no money to forego, just convert the plan. The guy gave in writing to this! He probably knew that he can refer some fine print to deny this later.

All well so far. Then I started getting calls by an RM. Glib talk and some more offerings to enhance. Then a spate of SMS’s followed choking my inbox. Prompt messages came stating RM is on weekly off on this day etc. The RM gave weekly reports that he contacted so many prospective clients. They contacts ran in double digits per week!

When I realised that nobody is coming to see my flat for more than 2 months, I got suspicious. So also the RM calls started getting cut off with 2 rings before you picked the call. Then a message would follow stating that RM tried calling.

When I analysed, it all fell in place. The RM report stated that 90% clients did not respond to calls made. Evident now that RM would have filled the statistics by giving missed calls without any attempt to really sell. Months had passed, no rent and no buyers. Compounded by Covid. Just one more excuse. I was bleeding without rent.

So in frustration, I decided to exercise my clause to convert to rental plan and get moneyback as committed in writing. Alas, it was denied based on some fine print. I lodged official displeasure and escalated within NoBroker. Then I got calls from next levels, all parroting the same sentences and denying my agreed terms.

Month on month I was bleeding as the flat is neither on rent or getting sold through this NoBroker! I then called up a real broker and got it rented by paying brokerage. However these NoBroker guys kept engaging me in discussions on why they can’t convert to rental plan as per terms agreed.

The real broker worked on ground and closed my rentals while glib talking virtual NoBrokers talked and talked on phone and inundated me with unsolicited, uncalled for calls, messages and reportage! But they ensured they got their NoBrokerage while I bled for months!

So much for NoBroker the brokers cheating public by masquerading as NoBrokers.

I have paid for the money back plan on sep2, till now there is no progress on it after 13 days also. How long do i need to wait?

I have received a call stating that my card is single microchip enabled one and it needs to be cancelled and a new card is issued. Then the person asked for the last 4 digit number and i shared it. They said the verification has got completed. Then the person ask for the information about the card to credit the existing rewards points to the new sbi credit card. The executive have my card information "exp date and card number of 4 digits, and take ivr services for verify the card cvv number and otp and swipe to transactions for no brokers technologies _24240 and other trx for 16160 rupees, and total outstanding in my is 40, 400, after i realized that it is fake call then i block my cards and raised dispute on sbi card initiated with sr no.[protected]. This is happened on 10 th september 2020 at 12.43 pm. Kindly look into the issue at the earliest.