NoBroker Complaints & Reviews

I had done movers and packers from nobroker. A jack daniels bottle worth rs 4800 is missing after the shifting. I have raised numerous complaints with nobroker and wasted endless hours staying on hold with the customer care, after 5 days they are saying that nothing can be done about it, insurance is only for broken items. There is no guarantee that the bottle is not broken since the item never reached me. I had paid extra money for the insurance...

I have had a movement organized by nobroker for me to shift from the previous location that i was put up to the current location.

Nobroker had arranged packers and movers from network cargo packers & movers to shift my household belongings from my previous location to my current location. On 14th of april.in the process, the movers had damaged a new godrej almirah. The damage is severe enough to render the item as un-usable. I have the original bills from godrej, showing the amount of the damaged almirah, which is about 30, 000

The movers acknowledged that the almirah is beyond repair and they would pay me 15 thousand rupees & i do not have to pay for the relocation charges.

Under humanitarian grounds i had paid the movers who were present on the scene with rs. 1500 and also paid for their food. I had paid nobroker 950 rs as the booking amount.

Till date i have not received any compensation from the vendor or nobroker.
The vendor has taken away the almirah and is currently with them.

Vendor had promised that he would pay me on multiple days panning april & may. Nothing has happened yet. I have had multiple conversations with nobroker rep - david martin. He is rude and is completely un-supportive.

I also just realized that network cargo packers & movers, doesn't do business with nobroker and the person that nobroker has connected me with is a scamster. The network cargo packers & movers has confirmed that they do not do a local movement.

It so seems that noboker is charging a premium amount for a substandard, inexperienced movement services that they recommend to their customer.

I would require your support to get this sorted and ensure nobroker stops its fraudulent service offering to its customers
This can only be attributed to cheating.

I had booked packers and movers from ‘nobroker’ and ‘sms packers and movers’ came for packing. A brand new jack daniels bottle is missing from the moved stuff (There were total 9 liquor bottles). The packing moving cost me 8000, whereas the bottle alone was for 4800. I have been following up with david from nobroker and madhu from sms packers and movers. Madhu keeps saying that he asked the labourers they said they didn’t steal anything, if they wanted to steal they would have stolen all bottles. I searched the entire house and each carton before raising the complain, however madhu said i should directly talk to labourers. Obviously they will deny if the bottle is stolen/broken. I do not have that much time that i will waste talking to nobroker & sms for false claims, and it was a very expensive bottle so i am very frustrated by their way of handling this. Also nobroker has not provided me with any reference number for this complain. On asking them for it, they kept assuring me not to worry they have all records of the complain. I am really frustrated with this and want a resolution - claim on the money or a new bottle.

No broker has shown no competence in providing the service that that have been paid for, its been more than a month after biometrics have been done, yet there is no trace of my agreement. The company is not recommended as there is no way one can back track the matter. They have not provided any details about the contract for the customer to verify directly. Being an nri it makes matters even worse as the only possibility to get a response is over the phone.

Hello,

Please take immediate action on below incident:

I spoke with no broker - packers and movers team on 13th may 2019, about my relocation. The executive asked me to pay 10 percent ie. Rs 550 as booking amount to no broker, post which only my request will be accepted.

I got a call from david martin saying that vendors are not agreeing to do the work and my amount will be settled in 7 to 10 days. It's been around 2 weeks now but i didn't get my amount back.

This is really frustrating as firstly they asked me to pay, and when i paid the said amount they refused to do my work. Now they are not paying back the amount. It's a clear case of fraud.

Please look into it at earliest. Below are the transaction and order details.

Gstin 29aaecn8129j1z0
Invoice date 13/05/2019
Transaction id 20190513111212800110168306569761457
Order id [protected]

Do let me know if you need any further information.

Thanks
Ritika datta

I purchased relax plan from no broker.com and this is my mobile no [protected]. I clearly explained my filter condiitions in mail and phone, expecting result from my relation ship manager. But what happened is a big tragedy, daily she sends 4 mails with some reference{none of the mail contains all my filtered conditions. } i explained again and againbut she doesnt cares.

My name is pooja and i reside in mumbai. I hired a relationship manager named chethan mallu through nobroker for a period of 45 days to help me find a house to shift in. My package expired a month ago and since the last two days, i am getting unsolicited whatsapp messages from my previous relationship manager through his own personal contact number wanting to be "friends" and urging me to reply to his messages over and over again. After telling him that sending such messages are a clear misuse of my number, he replied with "not at all if you permit me". This is very appalling, downright disrespectful and is a violation of my privacy. I appeal to the authorities that they take note of this and take strict action against mr. Chethan mallu.
Attached are the screenshots of the whatsapp chat.

I’m dr. Sriharsha, currently a resident of chennai. I’ve an apartment in bangalore for rental purpose and i’ve taken a plan with nobroker for the rental help in january since i’m not there to show my apartment around. My relationship manager is kiran singh. Since january, her response has been pretty poor. I’ve received hardly 2-3 calls from her over the last 4-5 months. I’ve repeatedly tried to contact her but in vain.in the last month, she hasn’t called back inspite of repeated requests for calls. I’ve even called the customer care and complained, but again no response. My flat keys are with no broker agents and i’m unable to contact them. This has caused me undue stress and loss of rent for 5 months with no possession of keys to my own apartment. So kindly accept my complaint and do the needful.

I have given advertaisement in no broker for my flat c-302, urban ville, velachery main road, chennai-600042 and paid premium of rs 7300 but nobroker could not arrange tenanantgowtham. I had subsequently got a tenant through other agency suleka. I requested for return of my premium paid as nobroker claimed that it will be returned if they could not find a suitable client. I had sent the rental agreement and asked for refund but now they refusing to refund the amount as it is not matching the amount written. Please note that i have ticked the column for negotiable. Hence, i am eligible for refund of premium amount paid.
S. Srinivasan
3b1, jayanthi olympia residency, lattice bridge road, thiruvanmiyur, chennai-600041
E mail i’d :[protected]@gmail.com
Mob:[protected]

On 25th april i have paid for basic plan of amount rs.1178 including tax, however plan did not got active, i received a call from kavita of no broker.com and sent me a link via mail to retry payment and she promised that the older transaction will be refunded. I trusted her and paid again. Till date i have not got any refund of the transaction, there is no proper response from them.

Order id:[protected]
Order id:[protected]

Attaching the statement for reference

I have booked my packing and moving service for may 1st i even made the minimum amount payment too 5 days before they said they will provide lots of services like call reminder and all now they are not even responding properly tomorrow morning i need to shift but still they have not provided me the slot if i ask for the refund or connect me to the concerned department they are responding arrogantly

2 weeks before me and my husband were looking for a rented house in Bangalore and to be specific near tin factory and mahadevpura locations. We contacted no broker and first thing they did is they manipulated us to go for a higher plan so that they can cheat with more money and we fell in their net and took a plan of 3000+ and in that plan they were supposed to give us 50 contacts so they started sending random contacts which were not even matching our requirements and said 10 contacts are completed on the day 1. Later after telling them to send the relevant contacts, they stopped responding. Last week we changed our plans and due to some personal reasons we are moving out of city so we asked them to refund the amount but they are denying it saying it is not refundable but one of their executive did promise us the complete refund if we don't use their services. Please help us in getting the refund as soon as possible.

One of the worst service that i have ever received for shifting goods is this nobrokers. Nobroker is nothing but a broker. There is no coordination between the nobroker team. No broker says, we give you dedicated manager but no sense of ownership, false commitments.

Atleast when a broker charges you money, they deliver but nobroker charges you money and then don’t deliver the service.

Let me walk you through the experience i made a booking on phone. The agent was nazima. She committed to give tata 407 with 3 labour for rs 3000 rs (Each labour costing 500 rs). I clearly explained to her that i just want 1 round as i have limited time. I made the booking for 2pm april 27th 2019. Surprisingly or i should say intentionally, no broker’s vendor call me at 1:00 pm, that we don’t have tata 407. We only have tata ace. I had clearly stated my requirement as i had limited time. I called my dedicated nobroker manager from movers team (Iqbal) and i told him that i package should get reduced as you are sending smaller vehicle. He said we cant do. We will shift the items in 2 rounds. I told them that societies dont allow movement after 5 pm that is why i wanted 1 round but to my disappointment they don’t really care.

I made a booking for 2 pm, the vendor came at 2:45 because there was no coordination between nobroker team (Iqbal) and vendor (Lot trucks) as mentioned earlier i paid 500 rs each for 3 labour but at 2:45 when the vendor came, they brought only 2 labour. I called up lot trucks and said that i will pay only for 2 labour, to which they said you have to pay the whole amount otherwise we will cancel the job. So understand my situation. All my items are packed and nobroker and lot trucks (Apparent vendor of nobroker) are refusing to give the service for which i am paying and taking advantage of the situation and looting me of excess money and not delivering the committed service as well.

I tried reaching nobroker but iqbal was very conveniently unavailable to answer the call. With no option left i had to agree to their demands and start the work. It took 2 rounds in that small truck and still my items were not shifted completely and it was 5 pm already so i had no option left but to do the remaining shifting on my own. Around 4:30 pm, iqbal calls me and i explain to him the situation of 2 labour, to which he says he will check and call me back and that was the last time i heard back from him. He never called me back and i had to pay 2500 rs to the vendor.

Key-points to summarise.

What i opted : plan of rs 3000 for tata 407 with 3 labour = (Each labour costing 500 rs)

What i received “ tata ace with 2 labour but still had to pay total 3000 rs

No commitment for nobroker

No coordination

No ownership

Nobroker is just another broker

Fake promises of service

I have booked a slot for movement of goods using nobroker. So i have approached nobroker to get good service. But still i have not recieved complete goods and few are like damaged state. So body is caring about this and not responding as well. I fed with mails i have sent so many emails as well as calls also. But i have received any response from anyone. So please take care this and get it resolved asap. Thanks

I had unfortunately chosen nobroker for shifting my items from mumbai to chennai. They had informed that the vendor would be having insurance and unfortunately i had missed to take a look at the vendors insurance papers. Now vendor is telling me he has no insurance and i will not be able to get claim for my tv. Request you to please stay away from these fellows as they are a very fraudulent company with a small team of employees.

I have paid for money back guarantee services of no broker.

I had quoted a rent of 43k and deposit of 2lakh.. Later since there were no leads i reduced to rent to 40k.
There was no closure of any leads from no broker (Rm-ibrahim)

Finally a local agent closed the deal ay 45k rent and since i was getting higher rent they negotiated the deposit to 1.5 lakh.

When i submitted the aggrement copy the rm said the refund has been processed. But after 2 weeks i could not see the credit and now rm is denying the refund quoting the deposit amount is not matching.

Can you please escalate this as i was never given a better or matching offer by no broker.

Also the sales guys who convinced me for this offer is not responding to the calls.

I subscribed to nobroker relax plan thinking that i would get some help and assistance in finding appropriate rental property.

Right from the time i paid money till day which is the third days of the service, i am the person who is doing all follow up and calling the relationship manager and making all the inquiries. The rm only makes false promises and does not provide any details. Name of the rm is mr thomas. I also spoke to customer case support (Ms neha and ms shalini) and they were not ready to pass me th number of the authority where i can complaint the same.

I already feel cheated. I want refund of my money. I don;t need their service anymore as i figured out that they are of no help here.

Can you please help me getting my money refunded back?

What is the status of rp-45988, owner still waiting for april rent and still not credited to owner account. Can you please check and let me know the status.
I made payment 4 days ago and still not credited to owners account.

Please have a look for rp-45988
Since morning i am trying call to customer care number and but it is not correct as i can hear.
I mailed to [protected]@nobroker.in but no one is replying from there.

Fake people, fake promises.
People please dont fall in the trap of nobroker promises.
The have the tieup with probably the worst movers and packers.
They say they have assign and dedicated person from nobroker team, but all this is just to get the business.
Leave everything aside the people they sent for shifting were so damn ill-mannered, if i had time and energy i should have done police complaint against them, which apparently my society people were forcing me to do.

We regret choosing them to relocate our household goods .
As usual, they promise you excellent service but get nothing of that sort.
The so-called executives simply ignore your calls once you have made your payment and you are left begging for info on your stuff.

We moved to Bangalore from Mumbai( Palav city) on 30th November 2018 and the truck arrived as promised.
But the nightmare began when we saw only 2 workers to unload an entire household's stuff.

We had paid extra for unpacking but by 5 am we were dead and let the two labourers go and did the unpacking ourselves over several days.

The executives(particularly one Ramlal [protected]) simply doesnt pick up our calls nor does he call back anymore.
He is the most unprofessional person I have met.And he blocked our numbers

PS: Fridge got damage, Wardrobe mirror is broken, a couple of doormats, one plastic dabba and even blankets are missing!

Even we tried contacted No Broker people but we didnt get any help from them