[Resolved] Nobroker — Cheating with hidden charges

[Resolved] Nobroker — Cheating with hidden charges

L lramnarayan from Chennai, Tamil Nadu Feb 13, 2024 Mar 29, 2024 This thread was updated on Mar 29, 2024

Total house shifting with 2 ac we have taken a contract for 9000, once the house hold items are shifted then they have taken full money along with ac shifting also(4000 for 2 ac). From then they have started saying un installation is not added you need to pay 1500 extra even for that we have accepted then the vendor came and told 5000 extra on top of what Nobroker has already charged then only he will do(total 10500 only for ac shifting), and when we ask for cancellation no broker is saying only 50% they can return. They are not doing the work and they are not returning the money. Reliance rescue team gave a quotation for 4500 + extra material if needed. No broker is cheating customers like anything. Please do the needful. Was this information helpful? No (0) Yes (1)
Apr 19, 2024 Complaint marked as Resolved NoBroker customer support has been notified about the posted complaint. Feb 13, 2024 Updated by lramnarayan Total house shifting with 2 ac we have taken a contract for 9000, once the house hold items are shifted then they have taken full money along with ac shifting also(4000 for 2 ac). From then they have started saying un installation is not added you need to pay 1500 extra even for that we have accepted then the vendor came and told 5000 extra on top of what Nobroker has already charged then only he will do(total 10500 only for ac shifting), and when we ask for cancellation no broker is saying only 50% they can return. They are not doing the work and they are not returning the money. Reliance rescue team gave a quotation for 4500 + extra material if needed. No broker is cheating customers like anything. Please do the needful. Verified Support Feb 14, 2024 NoBroker Customer Care's response Hi lramnarayan, we always ensure to provide a hassle-free shifting service to our customers and do not enforce any additional charges. However, kindly share your registered number so that we can look into it and provide you with a resolution. Verified Support Feb 17, 2024 NoBroker Customer Care's response Hi lramnarayan, we are still awaiting your registered contact details in order to address your issue. Please provide us with the same so that our team can reach out to you and discuss this further. Feb 29, 2024 Updated by lramnarayan Sorry for late reply and happy to hear from Nobroker. I am sharing the HSPM Number 9732802. Plz contact me on [protected]. Actually the service is booked on the secondary number which is currently some issue. Mar 06, 2024 Updated by lramnarayan Kindly reply, I have shared my contact. Verified Support Mar 17, 2024 NoBroker Customer Care's response Hi Ramnarayan, we regret the delay. Thanks for sharing your booking ID. We have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
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NoBroker Customer Care

from Bengaluru, Karnataka

Mar 29, 2024

Verified Support

Hi Ramnarayan, we understand that our team connected with you and offered a partial refund of Rs. 2500 that has already been settled into your bank account. Hence, we're closing the complaint, and please let us know if there's anything else we can assist you with.