[Resolved]  Nobroker — Nobroker Legal Service | Amount Refund

Dear team,

I am frustrated with Nobroker Company. Once they sell their service, they never reply or call back. Please see the below story and need your urgent help on it.

On 4 Dec, 2023, They called me to buy a legal service, by misleading me, by confusing me. I end up buying a Nobroker Legal service package of worth rupees 23, 000/-. Later I realised, It is of no use for me. I asked him, please adjust this amount with some other service from your company like Packers and Movers. Earlier, they agreed over the call, unfortunately, I don't have a call record. Now(March 2024), when I have asked to give other service, they are telling me it is not possible to adjust the amount to some other service, I will refund the amount. so I asked, Please give me an email confirmation, after that they stopped replying, stop picking up calls. Stop giving the resolution.

Relationship Manager: rachana

[protected]@nobroker.in

Please ask them to provide the resolution on this. Please refund my amount, which they promised.

I attached all the email proof for your reference.
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Apr 10, 2024
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2024
NoBroker Customer Care's response
Hi Saurabh, we always respond properly to our customers. Also, we'll certainly initiate the refund if you're eligible for the same. However, rest assured that we've highlighted your issue to our team and we'll provide you with a resolution asap.
Verified Support
Apr 22, 2024
NoBroker Customer Care's response
Hi Saurabh, we recognize the challenges you encountered with the legal service. Nevertheless, our team has initiated a refund and credited it to your account to address the inconvenience caused. Consequently, we are closing your case. Please do not hesitate to reach out if there is anything else we can assist you with.
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