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Nobroker — Cleaning services not done and not responding

Hi,

I took a Nobroker Cleaning Services on March 2, 2023 (HS[protected]. The team hasn't done any proper work and has left 2 rooms uncleaned(Toilet and balcony).

Even after multiple follow-ups and raising requests, I haven't got any responses from them, Initially, they mentioned they will look into it but kept making it delayed and now they claim I am outside the warranty period and nothing cannot be done.

I have sent the proofs and videos of my apartment as well on time.
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Hi Bejoy, we always provide comprehensive cleaning coverage to all of our customers. However, kindly share your registered number to investigate on this and provide you with a resolution.
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Bejoy Jacob's [Complaint's author] reply, Apr 3, 2023
Hi,

Here is the number HS-6166478 used for the service. Please check. You can get my profile details and phone number from this as well.

Regards,
Bejoy Jacob
Bejoy Jacob's [Complaint's author] reply, Apr 10, 2023
Here is the number HS-6166478 . My email id is [email protected]. You team should have my information.
Hi Bejoy, we understand that our team has informed you that the warranty for your claim has expired. Hence, we are unable to take any action in this matter. As a result, we will be closing your complaint. Please do not hesitate to let us know if there is anything else we can do to assist you.
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Bejoy Jacob's [Complaint's author] reply, Apr 10, 2023
Hi,

No this is not true. the team purposefully delayed the replies, I had gotten back the next day after sending me the proof of work.

Your Team had sent men the Pre and post-photos on March 5th 1am EST, I replied the next day(Mar 6th 12:03 PM EST) with photos and proof of the "substandard" work done by your partner. I have mailed and done multiple followups without any response from your team. You are stating 2 things in the above email

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