Nobroker — Complaint against Nobroker for failure to refund security deposit


To Whom It May Concern,

I am writing this complaint regarding the unprofessional and unethical behavior of Nobroker. I used the services of the company on 9 Mar, 23, and made a payment of ₹4000 the same day. I returned the cartons within a week, as per the agreement, and requested the return of my security deposit. However, even after two months, I have not received my security deposit.

Despite repeated attempts to reach out to the company's customer service representatives, I have not received any satisfactory response. On 13 Apr, 23, I was promised that a refund had been initiated, but there has been no update on the same. It is extremely frustrating to be kept in the dark about the status of my refund and to be denied my rightful money.

I feel cheated and mistreated by the company's unprofessional conduct, and I have no other option but to approach the consumer complaints forum for justice.

I demand that the company return my security deposit immediately and pay me compensation for the mental and financial harassment caused by their negligence and unprofessional behavior.

I have attached all the necessary documents, including my booking ID (HSPM[protected] and payment receipts, to support my claim. I request you take strict action against the company and ensure that my refund is processed.

Thank you for your attention to this matter.
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NoBroker customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2023
NoBroker Customer Care's response
Hi Abhishek, we have professionals who always make every effort to provide smooth and stress-free shifting services to our customers, and we strive to respond to all inquiries as quickly as possible and promptly initiate refunds as soon as our customers are eligible for them. However, we have highlighted this to our team and will connect you at the earliest.
Complaint comments 


Hi Abhishek, our team tried calling you multiple times, however, there was no response from your end. Hence, we are closing your complaint. Please feel free to reach out to us in case you need any further assistance.

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