[Resolved] Nobroker — credit card fraudulent transactions

Ellangudi Ramesh

from Chennai, Tamil Nadu

Oct 10, 2019

Address: 595, Ponniyamman nagar, T V Puram, Ponneri, 601204

Hi Sir/Madam,

This complaint is in regards to the unauthorized transactions that took place using my credit cards on 05-Oct through Nobroker technologies.

The transaction mails/messages were as follows,
** A charge of INR 40, 400.00 has been initiated on your RBL Credit card ending with 0933 at Nobroker technologies on[protected] at 12:34:05 pm IST.**
**Rs.25, 250.00 was spent on your SBI Card ending with 2916 at NOBROKER TECHNOLOGIES on 05/10/19.**
**Rs.5, 000.00 was spent on your SBI Card ending with 2916 at Payu Payments Pvt ltd on 05/10/19**

Please note that we have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without our knowledge and the card was in my possession at all times. We notified the bank immediately when we noticed the transaction mail/message and filed FIR at the nearby police station about the e-fraud.

Please find the attached mail scree

+3 photos

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Aug 5, 2021

Complaint marked as Resolved

NoBroker customer support has been notified about the posted complaint.

Verified Support

May 28, 2021

NoBroker Customer Care's response Hi Ellangudi, we are absolutely gutted to hear about your experience. We would request you to share your contact details over DM so that we can reach out to you and discuss this further.

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Comments

Yogendsh

May 28, 2021

I got in fraud today amount 16160 28 may 2021 01:56 pm
Using rbl credit card
From. No broker rent payment
I am in Jaipur
Can you trace this transaction
Although I loged FIR and block the card
Please return my money

NoBroker Customer Care's response, May 28, 2021

Verified Support

Hi Yogendsh, we are absolutely shocked to hear about this. Please provide us with your contact details over the private message so that we can discuss this in detail.

NoBroker Customer Care's response, Jun 3, 2021

Verified Support

Hi Yogendsh, we would request you to share the last 4 digits of the card over the private message so that we can check this further.

saravanan kala

Oct 13, 2021

I got in fraud today amount 24240 12 Oct 2021 01:13 pm
Using sbi credit card
From. No broker rent payment
I am in chennai
Can you trace this transaction
Although I loged FIR and block the card
Please return my money

credit card fraudulent transactions - Comment #3906930 - Image #0

NoBroker Customer Care's response, Oct 13, 2021

Verified Support

Hi Saravanan, we are absolutely shocked to hear about the fraudulent transaction. We would request you to share your contact details over the private message so that we can reach out to you and get this sorted on priority.