[Resolved]  Nobroker — Deposit money not received

Address: Keshav Nagar, Mundhwa, pune36

This is with great regret for opting for nobroker.com for renting our house as we had a very very bad experience.
Nobroker was always between us as a third party, while showing property, giving keys, paying advance, deposit and rents every month.
We were never in contact with the owner for anything at all except Nobroker.
Our 11 months of tenure was suppose to end on 31ts of July. But, on April 24 we get a call from the Owner that vacate the house or pay extra rent from next month that is May month (rent was 14k and he was asking us to pay 19k).
Secondly, he was rude and called us multiple times, we had no other option, we told him please raise a concern to Nobroker because we never interacted with you while renting this apartment.
We contacted Nobroker for the same, they said we can't do anything about it, if the owner wants to vacate the property, you have to do it on one month prior notice.
We started vacating the house, cleared and deep cleaned the house before 25th of May.
The house inspection also went smooth, the person complemented us that we maintained the house so well.
On 25th of May we completely vacated the house and the keys were handed over to Nobroker agent on 29th Or 30th may because the Nobroker agents were busy.
We never got the house painted and cleaned from NoBroker before moving into the property, yet we maintained and cleaned it so well while leaving.
We get a call from NoBroker that we have to pay half of the painting charges because we stayed there.
It was clearly mentioned to us by the Nobroker agent that if we don't get the house painted before moving into it, we don't have to pay for it while leaving from there. Neither there was anything written in the agreement regarding the same. We denied to pay for the painting.
It's been 3 weeks now, we have not recieved the 2 months deposit money, it's extremely unprofessional and demeaning.
We were never late for our rent payments and we always made transactions to NoBroker. Now when we call for our Money, what we get to here is we are getting the money from the owner and then pass it on to you.
We were informed that once the inspection of the house is done we will be getting the deposit money in the immediate next week.
We want our deposit money back as soon as possible, we have pay it further for another property where we have rented now.
The NoBroker officials don't pickup our calls neither reply to our messages on whatsApp number of the NoBroker.
We are extremely fedup right now. Please look into this matter as soon as possible.
It's NoBroker's duty to pay us our deposit back as each and every of transaction was paid by us to the NoBroker accounts, we have all the transaction history maintained with us.
We also got to know that the property we vacated is already occupied by some other people that means the owner got a new tenant then why we have to wait for our Money.