[Resolved] Nobroker — Fraud at no broker

User1890

Apr 19, 2023

Address: bengaluru

Had booked a service on 4th April. They did not send any worker for the service. Upon following up, the company employee shared that they don't have enough cleaning professionals. Nobroker had already collected the money upfront for the service - the company has a namesake customer support number that is never answered - there is a voice over that says someone will call back - nobody calls back. chat option within the app is unresponsive. emails are unanswered. social media complaints are useless too. Basically, company has taken my money, not provided any service and not caring to refund the (prepaid) upfront money taken (it has been 15 days now).
Earlier there was a dummy notification that the amount will be refunded back to source account within 5-7 days. nothing happened for 7 days. when approached again, they asked for a cancelled cheque to process refund - which was given - again no action. Booking id: HS-6589393

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May 5, 2023

Complaint marked as Resolved

resolved after a lot of painful time wasting follow-up

NoBroker customer support has been notified about the posted complaint.

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Comments

NoBroker Customer Care

from Bengaluru, Karnataka

Apr 19, 2023

Verified Support

Hi There, we see that you have already raised your concern on Twitter. We regret that the cleaning service was canceled due to the unavailability of a partner and you have not received the refund as well. However, our team tried calling you multiple times to address your concern but there was no response from your end. Hence, we'd request you to kindly share a convenient time so that we can arrange a callback and do the needful.

Kiranramtr

May 12, 2023

Think that you donated to rich beggars and leave no use in speaking to nobroker. Suggest to don't opt any service from nobroker it's purely trap