[Resolved]  Nobroker — High Amount charged then agreed during initial discussion

Address: Plot no -122,Pragathi Enclave ,Near Radha apartments,Opposite to Arokya Milk,Miyapur ,Hyderabad

I have called to NOBroker on 17th May-2022 to avail the receive of AC Installation/Fitting.After then Indiraja from AC department has picked the call and explained the charge amount as 1300 rupees.I told her that I am not sure whether i am having all the necessary things for installation, she provided with an option of inspection(amount has 300 rupees) where the AC technician will visit the house and check whether all things were available or not, if not they update us to get it. she also told that the same technician will arrive in the very next day for installation and you can pay remaining amount (which is 1000 rupees), meanwhile you can get the missing things if AC technician recommends anything.

On the same day, i have called to Ac Technician and informed them that i got only 3 items among 4.They told that they will get it whenever they come for fitting and I asked them to get bill where they declined to provide.After a lot many conversations, they finally arrived today.

Today on 21st May, they came and installed everything and charged 1420 rupees apart from initial paid amount.I have made call to NoBroker stating that they are charging more and explained the entire story to Nivetha from Ac Services, she apologized for explaining the wrong process said by Indiraja from his team initially and asked me to pay the 1420 rupees which is ridiculous .Now, i have paid 1420 where they charged extra of 420 rupess from me because of wrong process by you people.

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Jun 22, 2022
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
May 22, 2022
NoBroker Customer Care's response
Hi Kishore, we are taken aback to hear that as we always work hard to provide our customers with the best-in-class service. However, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
Verified Support
Jul 30, 2022
NoBroker Customer Care's response
Hi Kishore, we understand that our team have been in touch with you and addressed your issue. Please let us know if there is anything else we can assist you with.
 
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