Nobroker — horrible packers and movers service

Address:

Pune, Maharashtra, 411014

Please help!!!
I had my slot booked at 8.00am -10.00 am today (29.09.2019).
Yesterday night (28.09.2019) at 10.45 pm i get a mail from the assigned personnel that nobroker has not called him and hence this shifting isn't possible.
I called nobroker but since it was outside office hours, we had to wait until today morning. Since 8.00 am i called innumerable times by no luck until 9.00 am. Finally i get to know that a new vendor is assigned for the shifting and i am allotted a slot of 1 pm - 3 pm.
It is 4.00 pm now and the shifting team confirmed that the vendor would reach is by 5.30 pm.

The shifting vendor is saying that they would not be able to complete by 4 am in the morning.

We are 2 girls. Is it possible to run around till 4 am with the shifting team???

We had clearly mentioned that we have a huge amount of stuffs and it is not possible for us to shift late as the shifting will not get completed.

I need to vacate the current house today and the new house where i am relocating doesn't allow shifting to be done post 10.00 pm.

I booked the service at a rate higher than the market price only believing that nobroker would be more professional

Pathetic service. We are left nowhere and with no choice now.