Nobroker — I need my money back from NoBroker

I am from Chennai and I am looking for new rental homes. No broker got my phone number in some way and asked me so many times to subscribe for Super Relax Plan, so that they will assign a relationship manager and field manager, they will do everything like searching houses, schedule meeting, visiting houses, etc. on behalf of me.

After so many repeated calls from No broker, I believed their promises, and subscribed to Super Relax plan and it's around 8000+. It has been four days, as of now, I dont get any updates from relationship manager and field manager. Relationship manager not at all attending my call and also not replying to my chat.

I don't even get details for a single property as of now. I dont understand why no broker urged me to subscribe the plan and why they don't care customers after subscribing.

Really, I am frustrated because I mentioned them that I have only two weeks of time for shifting to new house. I don't see my relationship manager and field managers are working actively. So, I have tried myself booking a meeting for a house, when I tried contacting the owner, I heard voice message says that was already rented out. I am wondered how and why No broker shows rented out property in active available list. No one is helping me and I don't want anyone to help me out any more.

I have escalated to No broker team and I believe they could have seen all my chat to relationship manager and there was no response from relationship manager side in chat.

Also I chat with their support team two times for requesting a callback to say all my pains, and the best thing is still now I don't receive single callback.

I requested No broker to refund my money through email. If they are gentle, they will return. Otherwise I can assume they are doing a beautiful scam and I can go any extreme to get justice.
Jai Hind!